cross-posted from: https://fed.dyne.org/post/822710

Salesforces has entered a phase of public reckoning after senior executives publicly admitted that the company overestimated AI’s readiness

  • Tattorack@lemmy.world
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    22 hours ago

    Unfortunately, the company I work for uses Salesforce to supply equipment to me and my colleagues.

    I’ve not been able to log in with my given credentials to order winter gear.

    This… Explains a lot.

  • bystander@lemmy.ca
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    3 days ago

    Not that I don’t love this for them.

    But this source is really odd, it’s not a reputable new source, and has no citations, and very much an opinion blog type site.

    Is there a better source for the story?

    • El Barto@lemmy.world
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      2 days ago

      And these comments, man. Are they all bot-generated? I would have expected more comments calling this out. Just you and me (and the upvotes.)

  • UncleArthur@lemmy.world
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    3 days ago

    And yet, despite fucking up royally, CEO Marc Benioff won’t lose his job or probably any remuneration. And there’s the problem.

  • circuscritic@lemmy.ca
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    3 days ago

    “We assumed the technology was further along than it actually was,” one executive said privately

    I wonder how many executives made these types of decisions knowing the technology could not perform as intended, but wanted to boost their quarterly or yearly bonuses, versus how many were just gullible morons.

    • bluesheep@sh.itjust.works
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      3 days ago

      It’s also showing that they do not regret firing the employees; they would do it again if the technology was that far along.

    • sp3ctr4l@lemmy.dbzer0.com
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      2 days ago

      Yeah, you can also restate what was said as:

      We are catastrophically incompetent at our jobs.

      But don’t worry, capitalism is totally based on merit.

      … or maybe this just is the moment where it isn’t capitalism anymore, and it is clear technofeudalism, with a class of incompetent robber barons running everything.

  • ol_capt_joe@piefed.ee
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    23 hours ago

    Salesforce has now begun reframing its AI strategy, shifting away from the language of replacement toward what executives call “rebalancing.”

    Gee, I wonder why the executives suddenly don’t want anyone talking about replacing people 🤔

    • sp3ctr4l@lemmy.dbzer0.com
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      2 days ago

      They are objectively the people who would be the easiest to replace with LLMs.

      All they do is have a rolodex, schmooze, and read reports and such written by people who do have some talent.

      They’re also far and away the costliest employees to employ.

  • circuitfarmer@lemmy.world
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    3 days ago

    C-suite is always clueless, and C-suite gets no consequences for their ineptitude.

    If I were a shareholder, I’d be pushing my fellow shareholders to replace the inept.

    • darklamer@lemmy.dbzer0.com
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      2 days ago

      If I were a shareholder, I’d be pushing my fellow shareholders to replace the inept.

      How would you ever do that? Salesforce’s major shareholders are primarily large institutional investors, plus the founder and CEO himself. I can’t imagine how you’d be able to push them to do anything at all, even if you were a major shareholder yourself.

  • gustofwind@lemmy.world
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    3 days ago

    It’s amazing how stupid these people are

    How much longer will anyone believe the lie that success is earned and not luck

  • skisnow@lemmy.ca
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    3 days ago

    I already had a good few years academic and professional experience in both NLP and ML before ChatGPT came out, and since then I’ve been doing some consulting in gen AI.

    I don’t feel safe posting or commenting anything about AI on LinkedIn because of the sheer strength of the cult of “if you criticise AI you’re a Luddite who doesn’t understand the modern world, and should be shunned professionally”. Pointing out that the Emperor has no clothes makes you unemployable in the eyes of at least half the hiring managers in my contacts.

    • sp3ctr4l@lemmy.dbzer0.com
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      2 days ago

      LinkedIn is a cult.

      Who cares about pissing off the most broken human beings on the planet, the suck-up sycophant class of petite bourgeoisie wannabes who are the most active LinkedIn users?

      They’re some of the most contemptible people who exist.

      • sp3ctr4l@lemmy.dbzer0.com
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        2 days ago

        Basically no.

        Marketing had a meeting with HR a while ago, and they concluded that what you want to do is make customers and employees into just slightly different types of cult.

        Thus, we get the ‘scam-conomy’ as it currently is.

        But hey, critical thinking itself is cringe, its not that deep, so I guess just don’t worry about it.

    • trolololol@lemmy.world
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      2 days ago

      Why would you read or write things on LinkedIn? Except the parody accounts it’s all crazy people grifting each other.

    • hendrik@palaver.p3x.de
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      3 days ago

      Yeah, they phrase it a bit differently. It was “premature”. 😅 Basically the same thing you said with some added innundo how they’re gonna try again…

    • IndustryStandard@lemmy.world
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      3 days ago

      It did work. They wanted to fire people and put the blame on AI so they can now hire other people cheaper. AI is only the excuse.

      • corsicanguppy@lemmy.ca
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        2 days ago

        Unions don’t typically get more pay; just working conditions that are less shit. 20% lower pay isn’t unexpected with union staff, especially in I.T, and that’s the value prop for the employer.