I can’t give more approval for this woman, she handled everything so well.

The backstory is that Cloudflare overhired and wanted to reduce headcount, rightsize, whatever terrible HR wording you choose. Instead of admitting that this was a layoff, which would grant her things like severance and unemployment - they tried to tell her that her performance was lacking.

And for most of us (myself included) we would angrily accept it and trash the company online. Not her, she goes directly against them. It of course doesn’t go anywhere because HR is a bunch of robots with no emotions that just parrot what papa company tells them to, but she still says what all of us wish we did.

(Warning, if you’ve ever been laid off this is a bit enraging and can bring up some feelings)

  • Humana@lemmy.world
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    11 months ago

    A story from back when I worked in HR. Finance handed HR a list of teams to reduce. HR saw who had lowest performance metrics or was most recently hired. Then HR emailed the managers and said, ‘we want you to follow around Angela and Brian today, the first mistake they make, write it up and terminate them’. The company had laid off too many people and several states it operated in warned the company they would seek payment if too many more ex-employees filed for unemployment insurance.

    Most employees skewed right politically and wouldn’t dream of fighting the company for their rightfully die unemployment benefits since they legitimately thought it was their fault, and many thought UI was socialism anyway.

    After witnessing this I immediately began switching careers.

    Remember HR is not there to protect the employees, it’s there to protect the company from employee related lawsuits.

    • MiltownClowns@lemmy.world
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      11 months ago

      HR is IT for people. Do you think the IT guy cares about all the laptops in the company? No, it’s a resource he manages. Do you think HR cares about all the people in the company. No it’s a resource they manage. Companies try so hard to make HR look like high school guidance counselors instead of the ruthless hatchet men they are.

          • Riskable@programming.dev
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            11 months ago

            When they won’t even boot into a Linux USB drive, make funeral preparations. Pack the dead body in a box and ship it to the hazmat recycling facility in the sky.

        • sorghum@sh.itjust.works
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          11 months ago

          I know right? Old piece of hardware getting retired? It gets new life if I have something for it to do. I’m looking at my Brother HL-5170DN from 2006 that got tossed because the 2nd tray kept jamming. Guess who doesn’t need a 2nd tray and loves this printer?

          My first home server was a decommissioned small business server. Was a file server for a long time until the hard drives started to go.

          • toasteecup@lemmy.world
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            11 months ago

            Yuuuuuuuuuup. I always try to repurpose first instead of tossing. Even tossing for tech is a donation first if I can.

            Only thing I don’t love is a case I’ve had forever is an old enough ATX design that I can’t easily fit all the new things in it. I’d love to repurpose it for a desktop for her but I don’t think I’m going to love building things in it if I do.

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        11 months ago

        IT guy here… Uh, no. I resent that you would group us with HR.

        At my work I keep advocating to give our underperforming hardware (aka old hardware) a second life by opening up sales for them instead of destroying them (except hard drives of course).

        When my laptop was acting up and was kind of crappy… I replace the thermal paste and replaced the old failing hard drive with a new SSD. At laptop is now 14 years old (Intel i5-540).

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        11 months ago

        I care about the laptops. I care about them a lot. People return them in a shit state, I clean them up take care of them and then advocate to donate them to schools in the area.

        HR are just that, hatchet men.

    • WarmSoda@lemm.ee
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      11 months ago

      I went through a lay off being a manager once. It’s not fun at all. We had the list and the metrics. But we were already pretty small and we really didn’t want to lose anyone on the list except for a couple people.
      So we basically gamed financial. Offered anyone that wanted it part time. Fired the few people people that were clearly not interested in working anyways. We did something else that I can’t remember, and we ended up being able to fucking keep everyone. It was amazing.

      Not even two months later we had to ramp up for the holidays, so everyone that willingly cut their hours went right back to full time. And we were offering OT too.

      Year later the company pulled out of the state. But until that time we kept everyone.

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        11 months ago

        Thank you for sticking up for your employees. Had a similar thing happen where I was part time for a few months until things picked up. While it was difficult I appreciated that I had an income for then. And he gave me a stellar reference for if my finances got too tight and I needed to start searching.

        This is why managers need to be included in firing decisions. The fact that Brittany here wasn’t able to have that dignity enrages me.

      • Redwax@lemmynsfw.com
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        11 months ago

        Is this response AI generated or something? How did you keep everyone if you fired people?

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    11 months ago

    HR are all class traitors. Their sole purpose in life is to pay you as little as possible and protect the people at the top who are stealing everyone elses’ profits. Fuck anyone working in HR.

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      11 months ago

      That really isn’t true, and you would know that if you were actually familiar with HR.

      HR, for stuff like this, is just the messenger. Some exec told them to fire people, and gave them a directive on who to fire. The HR reps couldn’t answer her questions because they likely don’t know the answer.

      Yes, the job of HR is to protect the company, but mostly that’s protecting the company from the company breaking labor laws.

      But, I’m sure I’ll get downvoted to hell because the hive mind loves to shit on HR, which is exactly what the execs are wanting. They’re scapegoats.

      • alienanimals@lemmy.world
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        11 months ago

        I am very familiar with HR at multiple fortune 500 corporations.

        You’re so close to getting the point. You realize HR are the executives’ scapegoats. HR’s purpose is to serve the rich assholes fucking everyone else over. Anyone working HR is complicit whether they’re intelligent enough to realize it, or just a useful idiot. Execs want and need their scapegoats. People should realize this and avoid HR (class traitor) jobs.

        • ThyTTY@lemmy.world
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          11 months ago

          Well, if you’re working for that company in any other role your purpose is to serve the rich assholes anyway.

        • Fushuan [he/him]@lemm.ee
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          11 months ago

          Anyone in the company is serving the rich assholes fucking everyone else over. All the money they are producing goes to the rich assholes.

        • Fizz@lemmy.nz
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          11 months ago

          Just don’t get a job in HR and no one can get fired. It’s that easy guys.

          HR is a legitimate job and serves and important purpose in the structure of a company. You can’t dismiss it by saying their purpose is to serve rich assholes because that’s the purpose of every job at a company. That’s work, that’s most jobs.

          • owen@lemmy.ca
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            11 months ago

            Except HR’s entire purpose is to insulate management. They’re not exactly producing anything

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              11 months ago

              Production of goods is not relevant at all there are plenty of valid jobs that do not produce anything. Having an HR department in a large company allows other departments to focus on what they are good at and have HR handle all the employee contracts, hiring, firing, complaints, performance reviews, leave etc.

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                11 months ago

                All those tasks you listed are really the responsibility of management. HR is basically the grease between the decisions of upper management and the reactions of the lowly prawns

                • Fizz@lemmy.nz
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                  11 months ago

                  They can be the responsibility of management in smaller companies but at scale they require a department.

      • BottleOfAlkahest@lemmy.world
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        11 months ago

        I worked in HR for a while and 80% of the job was telling managers/execs “you can’t do that to an employee”. It was defending the employee, arguing for better programs, planning events for employees/associates/team members. I paid for a Christmas event out of my own pocket one year because I was told there was no funding. I never got badmouthed or trashed by a manager. But after fighting everyday for associates it was really disheartening to see them say stuff like the person youre replying too. It’s one reason people who aren’t corporate shills get out of HR. You spend your day advocating for people and they turn around and spit in your face. After awhile you just ask yourself why am I turning myself inside out for these people who hate me?

        • TheLowestStone@lemmy.world
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          11 months ago

          I’ve literally never worked at a company where HR advocates for the workers. In 20 years, I haven’t seen it happen a single time.

          • asqapro@lemmy.ml
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            11 months ago

            The HR team at the company I work for absolutely advocates for me and my coworkers. Their job is to protect the company’s interests and the workers being empowered is in line with the company’s interests. A close friend and coworker had a PM try to deny her benefits (both PTO and insurance) and HR stepped in on her behalf and forced the company to give her what she was owed. The HR team is always available to answer questions about how insurance works and how to plan for retirement, plus they go out of their way to host a yearly Christmas party and other major events. The companies you worked at might have had bad HR teams, but that doesn’t mean every HR team is bad.

            • spacecowboy@sh.itjust.works
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              11 months ago

              HR is to prevent liability, not to protect or advocate for workers. Sometimes those lines end up crossing, but it’s not the job of HR.

              • GilgameshCatBeard@lemmy.ca
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                11 months ago

                How about you let them tel you how HR is at the do Pant they work for since you have no idea who they are or where they work.

            • GilgameshCatBeard@lemmy.ca
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              11 months ago

              This totally goes against what people want to believe. It’s not being downvoted because it’s untrue, it’s being downvoted because the kids don’t like it.

                • GilgameshCatBeard@lemmy.ca
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                  11 months ago

                  And you can use anecdotal references to paint the real world however you want it you look, but I know reality when I see it.

        • spacecowboy@sh.itjust.works
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          11 months ago

          Oh come off of it. Your job is to tell those managers and executives “you can’t do that”. You are there to prevent liability. I’m not calling you a bad person or class trader like above, but that’s what your job is.

      • jimbo@lemmy.world
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        11 months ago

        Nothing you said contradicts the claim that HR people are class traitors. HR only cares about labor law so far as they can achieve management’s goals without landing the company in legal hot water. It’s absolutely not about any concern for the people themselves.

        • KevonLooney@lemm.ee
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          11 months ago

          No one in any business cares about their customers or coworkers any more than they have to. Why would you think that the person at the supermarket cares about the weird story you have to tell them?

          HR doesn’t care about you because they don’t know you. Your coworkers barely care about you. Do not think people you work with are your friends. HR has no moral reason to do anything other than their jobs. Don’t rely on them for legal advice. They are just a mouthpiece for what has already been decided.

      • ThePowerOfGeek@lemmy.world
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        11 months ago

        I’ve interacted with lots of HR employees over the years. And for quite a while my wife worked in that field, so I’ve had some ‘inside’ insight into the field. And I largely agree with you.

        Like with any field, there are good people and bad people in there. My wife (and most of her colleagues) was one of the good ones. She intervened many times at her old job to stop out of control managers from firing store employees for bullshit reasons. Yes, part of that was to avoid the company getting into legal trouble for it. But an equal part was because she wanted to help these employees, because they were clearly being mistreated by their managers. And while not to that level, I’ve been helped by other decent HR people who went above and beyond company policies to help me during things like bereavement and healthcare needs.

        I’ve also dealt with some absolute shit-heel HR people. People who would spend almost all day spying on employees using CCTV to try to catch them doing something - anything - that they could write them up for. People who would go out of their way to hide and ignore evidence of managers vindictively punishing employees who they (the managers) didn’t like. People would use their power as HR professionals to exploit vulnerable employees for sexual motives.

        It’s a mixed bag. To say all HR people are good is facile (side note: I know you weren’t doing that). And equally, to slate all HR employees is also wrong.

    • scarabic@lemmy.world
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      11 months ago

      It is actually such a shitty job and while good people may find themselves in it, only bad people stay in it for long. If you’re a great person and just spend your time bringing sunshine to employees then you were rolled in luck before you went into the fryer.

    • angrymouse@lemmy.world
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      11 months ago

      This is the nature of the HR as a sector, not the ppl that work there. The lumberjack is not responsible for the deforestation. If you dont have any collective to help ppl stand their ground they will only follow orders to buy the milk.

      • alienanimals@lemmy.world
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        11 months ago

        You’re the kind of fool who thinks some of the nazis weren’t bad, they were just following orders.

        • angrymouse@lemmy.world
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          You literally compared HR workers with the nazis, and you are not the first I saw in this thread, wtf are you all eating? You talk with ppl like that IRL?

    • scarabic@lemmy.world
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      11 months ago

      This is why severance gets offered. It’s a contract that you agree to and henceforth you can’t really fight. And employees would frankly rather take the pay than immediately lose income and then start investing time in a lawsuit against a much better resourced organization, which could take years and may not result in anything. Most companies know how to navigate the laws. Few ordinary people know how to sue over them and win.

  • Daqu@lemm.ee
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    11 months ago

    HR is working their script, or they will be fired too. It’s like a fucking callcenter to destroy people.

    • AlmightySnoo 🐢🇮🇱🇺🇦@lemmy.world
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      This. I don’t think people here realize that HR doesn’t really have a say in this, they aren’t the ones deciding on the firing and they aren’t the ones who can undo it since they aren’t the ones providing the team’s budget.

      HR’s job in these situations is to do the dirty part: handle the announcement to each employee and damage control if necessary.

      The girl in the video is saying that her manager was “pleased” with her work and she didn’t understand why strangers in the HR department are doing the announcement to her: that’s the whole point, it’s very likely that it’s that “nice” manager who threw you under the bus when he had to make a choice on which people he needs to keep after top management told him to downsize his team but he didn’t have the guts to tell you that personally.

        • SheerDumbLuck@lemmy.ca
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          11 months ago

          Get paid to*. This is labour and we’re all exploited.

          Companies like this often hire external consultants to do the layoffs. They literally have no skin in the game.

    • TheDubz87@lemmy.world
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      11 months ago

      Literally looped in circles over and over to avoid answering questions. It was so frustrating to listen to.

  • gandalf_der_12te@discuss.tchncs.de
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    11 months ago

    Honestly the problem I see here is not the layoff, which was disguised as a “lack of performance”. Yes, it wasn’t done perfectly, but still, it’s no tragedy.

    What is definitely the problem here is the absolute lack of a social security system in the US. That should be implemented.

    • aard@kyu.de
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      11 months ago

      Here in Europe the 4 months she was at would be somewhere mid to end of the trial period, during which you can be let go without having to provide a reason on relatively short notice. This is also pretty much the only chance you get to easily let go a specific individual - so if there are indications it’ll not work out doing just that is a good idea.

      But having that done by arbitrary HR drones is just crazy, and obviously you’ll be entitled to unemployment benefits or other social benefits after that.

    • DarthBueller@lemmy.world
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      Don’t worry, so long as you say the magic word “intersectionality” it will be okay. It doesn’t matter if progressives spend all of our energy on shoehorning every issue into racism and identity so long as we say “it’s okay, bro - INTERSECTIONALITY.” See? Couldn’t you feel the magic happening?

      • Bernie_Sandals@lemmy.world
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        11 months ago

        Say you have no understanding of Intersectional Theory without saying you have no understanding of Intersectional Theory.

  • net00@lemm.ee
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    11 months ago

    The worst thing is that there are many bootlickers out there. Worker rights are a joke and companies have infinite ways of fucking you over.

    In this instance the HR snakes were caught with their pants down and looked like imbeciles.

    But for example many people get placed on PiP with unrealistic goals, or harassed by management over petty mistakes. The only goal being saving the corporation some money by claiming low performance.

    A lot of people out there need to get their head out of their asses if they think this is ok.

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    11 months ago

    Loved it when she asked if performance indicators were real or just something they use as an excuse. Plus pointing out that they aren’t going to explain after she is fired, since she won’t be an employee anymore.

    I hope she finds another job that doesn’t treat her like shit.

    • Isoprenoid@programming.dev
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      They didn’t actually have performance indicators, nor any poor performance data. When she asked for their evidence, they said they could get it later. In my head that translates to “We don’t actually have the data.”

      “We can talk about that later.”

      “We can’t go into specifics at the moment.”

      “This isn’t the form, or the situation where we can go into detail.”

      I love her response:

      “But then when? If it’s not right when I’m getting fired then it’s certainly not going to be after when I’m no longer part of the company.”

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    11 months ago

    love how its hey we will fire you today as a surprise after you’ve been told something completely different but we promise to tell you why later. I really this was just taken legally as an illegal termination. Because if it’s for performance that means you have data, if you have data you should be able to give me graphs and charts, stick figure animations, poorly acted corporate videos.

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    11 months ago

    Holy fucking shit American corpospeak is pure fucking cancer. Just fucking talk normally.

    • intensely_human@lemm.ee
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      11 months ago

      This is, no joke, not trying to exaggerate, exactly the kind of language-as-weapon stuff Orwell was always talking about.

      Honest, authentic communication and doublespeak look the same on the surface, but the way they’re generated is completely different. One enhances perception and information processing using a shared semantic context built in the air between people trying their best to accurately describe what they see. The other degrades the quality of the language model in everyone’s heads, due to continually violating the relationship between words and reality, making everyone in the room less capable of understanding literally anything.

      Unless the person in the room doesn’t put up with it. Brittany stayed on task and didn’t accept bullshit answers, and so even if there were some consequences to speaking up (in this case it sounds like she had nothing to lose) they’d be less severe than the literal brain atrophy that results from swallowing bullshit with a smile.

    • Randelung@lemmy.world
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      11 months ago

      I only know American culture from the internet, and knowing all of the memes and blog posts and everything, it’s still mindblowing to see it in action to this degree and in a situation that is probably representative for so many.

      • lars@lemmy.sdf.org
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        As an American it’s a relief to hear there’s a place left on Earth where this behavior would still be unexpected.

        • intensely_human@lemm.ee
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          Fucking Amen dude. I’ve traveled to other countries and actually cried a little at how straightforward things are there. It’s so easy to forget. This doublespeak shit creeps up on a people.

  • EmperorHenry@discuss.tchncs.de
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    11 months ago

    why can’t corporations just do things in a reasonable and rational way?

    Why do they constantly make so many extreme changes all the time? When they need to hire more people, they hire way more than they need, when they need to downsize…or rather when they’re tired of paying so many people, they fire way too many.

    • LeadersAtWork@lemmy.world
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      11 months ago

      Graphs. Executives love graphs. Numbers also mean different things to them, and changes better invoke noticeable change, preferably monetarily and with some sort of proof. This is for those quarterly meetings. Larger layoffs are often done for investors. It’s a clock’s pendulum. Pull back payroll, show the numbers and talk about skimming the fat or whatever, yell “look at us!”, profit. Hire a bunch of people, talk about a big product/project, yell “look at us!”, profit.

      It’s the capitalist endgame. You, I, little Johnny, and the kitchen sink if it could talk and move, are all numbers on an excel sheet. Plenty of exceptions exist, this remains the rule, however.

      • Excrubulent@slrpnk.net
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        Yup, and this is fundamentally down to the whole system being low-information. Workers, management, upper management and shareholders are all playing it close to the chest because they know they are pitted against one another. So much of corporate life is smoke & mirrors. It’s incredibly wasteful of information, of resources, and of the dignity of the people within it.

        EDIT: I didn’t connect the dots between low-information and graphs: graphs are an attempt to make the unfathomable complexity of many humans working together legible to the managers & the owner class, when they know they can’t trust those workers’ word for anything. So people make graphs to try to filter information they don’t care about - how is Marv from accounting feeling after his back surgery - from information they do care about like KPIs. It destroys most of the information and hence is easily gamed by everyone up & down the chain, which leads to this bizarre yo-yoing that makes the workers’ lives and the company worse, but satisfies the graphs.

        And it’s all because the owning class wants to exploit us, so they have to dominate us. There’s no getting around it, as long as this extractive system exists this is how it will inevitably be. No culture change is going to fix things. Only the workers being the owners will fix it.

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        11 months ago

        Youre right. Because their bottom line is improved in the short term so that they can say “Look at how much revenue we made last year!”

        “And now look at how many people employed to gain that revenue!”

        “No, don’t look over the whole year! Just look at right now!”

    • qarbone@lemmy.world
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      11 months ago

      Because it’s easier that way. Rather than protracted recruiting processes that really dig deep into the current needs of the company after detailed evaluation of current projects and current manpower, just hire anyone who looks halfway decent and fire the ones that don’t seem worth it whenever is convenient.

    • Zink@programming.dev
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      11 months ago

      Because the guy who makes the big risky splashy changes to his department gets the promotion. The one who makes small continous improvements without fucking things up along the way flies under the radar.

    • slaacaa@lemmy.world
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      11 months ago

      Because it improves short term profits, so the stock goes up, so both shareholders and execs are happy with their big payouts. The rest is just collateral, they don’t care.

  • scarabic@lemmy.world
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    11 months ago

    My one question going in was whether this was a Sales role. It’s hard to overstate how volatile a career in sales can be. You are your numbers and your income can swing around wildly. Maybe you can control your own performance but the viability of the products is out of your control and the targets set for you to be evaluated against are outside your control too. Companies use Sales to grow, not to subsist, so the second budgets are tight and a company shifts into survival mode, you’re the first to go. Culture is also volatile and high pressure, competitive, etc. I know a sales guy who closed a multi hundred thousand dollar enterprise software deal and was missing just one signature for weeks and could not reach the guy. He travelled internationally and camped out in the building lobby for multiple days until he saw him and ran up and got him to sign.

    It’s hard. You can do really well but it’s hard. She’s pretty vulnerable not having actually closed anything, ever, yet. No one actually cares at the end of the quarter if you “have great meetings.”

    • TheHarpyEagle@lemmy.world
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      11 months ago

      As she mentioned, she only had a month in the least busy time of year to make a sale. Had her manager said anything or any available metrics indicated that her performance was insufficient, that would be one thing. To blindside her with a meeting with absolutely 0 proof of poor performance is 100% shitty management. Yeah, sometimes shit happens and the company can’t keep staff, that’s just capitalism. But they do morally and legally owe her the things afforded to laid off staff (especially in the case of mass layoffs). Them trying to weasel out of it shows utter disrespect for their employees, and it should be called out.

      • scarabic@lemmy.world
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        10 months ago

        Yes many extenuating circumstances. Sadly she’s still open to attack since she hasn’t put any points on the board.

        I understand you’re saying that this performance crap is made up so they can save money, and I agree.

        But a sales position that has never closed a sale doesn’t make a good poster child for this cause of fighting back against bad performance ratings. Fact is she has not created value.

        If her employment included a contract that guaranteed she could complete her ramp period, she’d have some footing.

  • Ulvain@sh.itjust.works
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    11 months ago

    She did really good! Almost drove it home, she was so close… As a former manager in HR, here are my two cents. Note that I’m from canada, might not apply as I have it in mind in the US. If they’re trying to frame a layoff as a firing for cause and poor performance, her first way of handling it is excellent. Ask pointed specific questions on what about your performance was lacking and more importantly can you demonstrate to me that I’ve been communicated clear quantifiable and Timely objectives that I’ve been communicated means and ways to be coached and trained to meet those objectives and that I’ve been communicated milestones of me not meeting objectives, with proper corrective measures and coaching to then change course before a firing for poor performance.

    If you can’t communicate any of these to me, the objectives, my performance against his objectives, the milestones, and the coaching I received to meet objectives when I did not, then this is not a poor performance related firing. If you’re missing any of these information then I am not yet terminated and I am at your employment until a subsequent meeting where you can come back with that information. On the other hand if what you meant to say is that this is a layoff because you have hired too many people, and that this letting Go has nothing to do with my performance, okay no problem, let’s talk, but in this case it will be with X months of severance and a glowing recommendation letter.

    Lastly I want to make you aware that I’ve recorded this conversation, in which it’s now clearly documented that you have no clear tangible indication of any notion of documented poor performance about me, and thus I am still at the employed of my employer until you either provide those, or provide me with coaching that I then fail to put into practice to meet objectives, or until you come back with the severance package for a layoff that has nothing to do with my performance.

    Something along those lines…

    • Scrubbles@poptalk.scrubbles.techOP
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      11 months ago

      Yeah sure, if she has no emotions I’d say that’d be a great way to handle it.

      Unfortunately she’s trying to keep herself composed while going through an extremely traumatic event in her life. A layoff is something that may seem routine for you - but for me I still process through my layoffs years later. She’s holding back tears. I held back tears. I’d say she did remarkably well while having her life plans crumble around her.

      I put 100% of the blame on HR and the company - even if it’s completely her fault for getting fired I wouldn’t put any blame on her for not using the perfect wording.

      • Ulvain@sh.itjust.works
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        11 months ago

        Please allow me to offer a nuance on the topic of HR. I see a lot of hate about HR on this thread and quite a bit is founded… But on the other hand, two things:

        1. the HR folks themselves are not to blame for the fact that the company overhired, are cutting people, or even to some extent some shitty strategies like pretending people are fire for cause instead of laid off. It’s decided by executives ans the CEO, and HR operationalizes. I’ll fully grant though that they sometimes (often) operationalize shittily.

        2. and more importantly, HR is shitty in a shitty company, and pretty decent in a (quite rare) decent company. Fundamentally HR’s job is to help manage humans as a resource, and among other tasks it means to protect the company against human-related risks. There are different fundamental beliefs and philosophies companies can have around how to avoid that risk - and their HR strategy is set accordingly.

        Some decent (rare) employers believe that to avoid risks like being sued or unionizing, the best strategy is to provide employees with a healthy work environment, competitive pay and to remove toxic managers and executives quickly. In these companies HR plays a very strong policing role ensuring that managers don’t cause human related risk by abusing workers. I know it sounds idealistic and I’ll 100% grant that it applies unfortunately to a very small sample of employers, but it’s true.

        Of course way more common are companies with the philosophy that to avoid these risks you need to squash people, back your managers at all cost, never admit a fault, etc - and that’s the shitty strategy operationalized by shitty a HR department.

        Lastly the governmental labour laws framework of a country plays a big role too - in some countries where those laws are super weak like the US, particularly if your employer is your only way to access half decent healthcare, you can’t afford to change employer - and the shitty strategy becomes a much lower cost than the decent one (found a bit more often in Canada, way more in Europe and even more in Scandinavian countries)

        Sorry for the walltext rambling

    • Tikiporch@lemmy.world
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      11 months ago

      Pretty good, although really difficult to vocalize under stress. I’d say if you’re given a chance to provide a written statement, there’s a good opportunity to be precise like this.

      Also, as an aside, many states have laws about recording conversations. Some require consent of all parties, some two, some one (yourself). And almost all require consent before the action. I feel like if you ask, they will say no, and you’ll get an overnight letter letting you know about your termination.

      • gamermanh@lemmy.dbzer0.com
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        11 months ago

        While they can totally do that in some states (like where I live in California) that letter/email/alternate contact doesn’t absolve them from having to prove they did their due diligence in warning you and trying to fix your performance

        You are fully within your rights to demand that proof from them and to not let up, though talking to a lawyer immediately is probably the wisest move. And by immediately I mean when they say “no” to the recording

      • Ulvain@sh.itjust.works
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        11 months ago

        100% on the recording, fair pt.

        On the letter: that’d be good - go ahead and give me written evidence…

  • Kcap@lemmy.world
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    11 months ago

    This gave me PTSD to my time working in tech in San Francisco. To me, some of the larger problems with the tech world that don’t get highlighted so often is how much people are completely making up what they do. I had zero experience in my industry, none. I sweet talked my way into my role and had a friend at the company put in a good word for me. A couple kudos later and I find myself managing, then running my own department. So many of the employees in many of the more ambiguous non-learned-skillset required jobs like sales, customer service, HR just found there ways into a niche and learn along the way. Unlike say a software engineer who went to school to learn how to code, I did not go to school to learn how to get screamed at on the phone and troubleshoot their tech issues. Brittany here probably didn’t go to school to learn how to close deals. The people that designed her programs probably didn’t set her up for success enough, and clearly, the mismanaging of new hires vs the bottom line was their fault, not hers. That said, to any young folks getting into the game, I’d say be wary of doing what she did here by recording this interaction and posting it. I know the gratification probably feels right and just in the moment, but she could have made her life a lot worse than a lost job with potential lawsuits. As mentioned above, a job is just a job and unfortunately we are all just a number to the company. You can and will get another job. Always cover your ass though.

      • nomous@lemmy.world
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        11 months ago

        Her recording it was maybe a little unprofessional but they should’ve just said “hey we’re getting rid of a bunch of people and your number came up, sorry.” but I guess then they’d have to pay out. It’s pretty shitty to blame the employees performance, most people would just roll over when told they weren’t measuring up.

        But I can see someone finding this video later and not wanting to hire her because of it.

        • spacecowboy@sh.itjust.works
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          11 months ago

          Record everything. Business isn’t professional by any means. Why do you think some backward states make recording illegal…?

          • NιƙƙιDιɱҽʂ@lemmy.world
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            11 months ago

            Since CloudFlare is SF based, I’m assuming she lives in California, which has two-party consent for digital communications, which makes recording that call illegal. By sharing this online, I believe she could face the following:

            Criminal Penalties: Under the California Penal Code 632, illegal recording of confidential communications is a “wobbler” offense, meaning it can be charged as either a misdemeanor or a felony, based on the specifics of the case and the discretion of the prosecutor. If charged as a misdemeanor, the maximum penalties include imprisonment in the county jail for up to one year or a fine of up to $2,500. If charged as a felony, it’s punishable by 2–3 years in prison and a fine of up to $2,500. For repeat offenders, the fine can increase to $10,000.

            Civil Liabilities: In addition to criminal penalties, the violator may also face civil liabilities. The California Invasion of Privacy Act (CIPA) grants a private right of action to any victim of a violation, with steep damages. Damages under the CIPA can be substantial, with treble damages available and a minimum damage award of $5,000 per violation. This means that the person or persons whose conversation was recorded without consent can sue for damages.

            Public Posting Aggravation: Posting the recording online could potentially aggravate the situation. This action could lead to additional charges related to the unauthorized distribution of the recorded content, especially if it involves sensitive or private information.

            😬

  • intensely_human@lemm.ee
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    11 months ago

    You can see first the fear, then the thrill of battle in her eyes. Don’t take any guff from these swine, Brittany.