• red_tomato@lemmy.world
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    7 hours ago

    I don’t think companies are going to ditch their MS365 subscriptions. That would mean getting rid of Outlook and Teams, and that ain’t happening anytime soon.

    • lemmingabouttoexplode@lemmy.ca
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      4 hours ago

      I don’t think companies are going to ditch their MS365 subscriptions. That would mean getting rid of Outlook and Teams, and that ain’t happening anytime soon.

      Can someone more technical than me tell me why Outlook is so awesome for work? I use Outlook 365 for work, and the search function is ass. G-suite worked better on the front end, so I’m wondering about the back end.

      • AmbitiousProcess (they/them)@piefed.social
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        2 hours ago

        It’s just a recognizable brand, and it’s often bundled with the other things businesses are already buying in the Office suite. (think: Teams, Word/PowerPoint/Excel/etc)

        The interesting bit is that these businesses are almost always using their custom domain for emails… which means if they wanted to switch from Outlook to another provider, and they linked their domain to that new provider, there is then zero switching cost outside the time to sign everyone up for accounts on the new provider and transfer old emails over, since all the emails directed at their domain would just go to the new provider.

        Emails also come in standardized formats that can be downloaded and transferred to a new provider, too.

        I genuinely have faith that businesses will begin switching away as the cost becomes harder and harder to justify.

        • wizardbeard@lemmy.dbzer0.com
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          53 minutes ago

          there is then zero switching cost outside

          Tell me again how you’ve never supported an email service migration. I’m delighted that you haven’t, but it’s obvious.

          Also, I love when people pull a “draw the rest of the owl” with tech they’ve never been up in the guts of.

          Emails also come in standardized formats that can be downloaded and transferred to a new provider, too.

          Oh, you sweet sweet thing. I remember when I believed that technical specs were reliable and things were interoperable because documentation said they were.

          I can still see their tears.


          Maybe it truly is that easy with other providers to switch from one to another, but Outlook, and especially the Exchange backend underneath (both the effectively discontinued self-hosted server version and the Azure-managed Exchange Online) are a special kind of jank.

          There isn’t a special layer or kind of hell for whoever designed it. There isn’t even a specific hell in and of itself.

          Whatever exists after death for the designers of Outlook and Exchange is something so much worse than hell that it’s categorically different from anything able to be conceptualized by humans. We don’t have words to even begin to describe the gulf between comprehendable human thought and what awaits for them.

    • Lvxferre [he/him]@mander.xyz
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      6 hours ago

      In the hypothetical situation Windows desktop monopoly is over, there’ll be at least some internal pressure to do so. Cost of switch (in money = work hours) might be a pain, but if they believe they’ll profit more by using some competitor that is not Windows exclusive, they’ll eventually do it.