• lemmingabouttoexplode@lemmy.ca
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    2 hours ago

    I don’t think companies are going to ditch their MS365 subscriptions. That would mean getting rid of Outlook and Teams, and that ain’t happening anytime soon.

    Can someone more technical than me tell me why Outlook is so awesome for work? I use Outlook 365 for work, and the search function is ass. G-suite worked better on the front end, so I’m wondering about the back end.

    • AmbitiousProcess (they/them)@piefed.social
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      6 minutes ago

      It’s just a recognizable brand, and it’s often bundled with the other things businesses are already buying in the Office suite. (think: Teams, Word/PowerPoint/Excel/etc)

      The interesting bit is that these businesses are almost always using their custom domain for emails… which means if they wanted to switch from Outlook to another provider, and they linked their domain to that new provider, there is then zero switching cost outside the time to sign everyone up for accounts on the new provider and transfer old emails over, since all the emails directed at their domain would just go to the new provider.

      Emails also come in standardized formats that can be downloaded and transferred to a new provider, too.

      I genuinely have faith that businesses will begin switching away as the cost becomes harder and harder to justify.