• 87Six@lemmy.zip
    link
    fedilink
    English
    arrow-up
    15
    ·
    7 days ago

    “Open source doesn’t have support”

    My brother in christ you are EMPLOYED to be the SUPPORT

    • Trainguyrom@reddthat.com
      link
      fedilink
      English
      arrow-up
      2
      ·
      2 days ago

      Its really funny, I’ve noticed in organizations where they only purchase based on support availability they tend to have a lot of random broken stuff because vendors never sorted it out and tons of technical debt from 3/4 configured stuff that nobody took the time to dig into and finish cleaning up after the vendor completed the initial setup, meanwhile organizations which actually take an active role in their infrastructure and focus more on using the right tool for the job tend to have much more robust systems, but more outages where they can only blame themselves

    • muusemuuse@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      6
      ·
      7 days ago

      No, they employed to contract out the support endlessly and fingerpoint when they can’t figure it out. Yay Microsoft!

      • Echo Dot@feddit.uk
        link
        fedilink
        English
        arrow-up
        3
        ·
        7 days ago

        If they’re talking about active directory then in fairness they do have a point. Linux doesn’t have anything anywhere close to the utility of AD. It’s got some of the functionality but it’s nowhere near the full solution that Microsoft offers.

        At some point Microsoft are probably going to realise there’s an entire aspect of their operating system they haven’t erroneously stuck AI in and ruined it. But until then for managing large networks you can’t beat AD. It’s just unfortunate that the operating system on the other end is so crap.

        • muusemuuse@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          5
          arrow-down
          1
          ·
          6 days ago

          No, it’s other crap too. And I’m not convinced AD is as important as people pretend it is, especially with everyone pissing themselves to take everything off prem and into the cloud.

          AD is great because it’s already there, not because it’s actually superior.

          • Honytawk@feddit.nl
            link
            fedilink
            English
            arrow-up
            2
            ·
            6 days ago

            Are you really claiming user management isn’t as important from a business perspective?

            Everyone using local accounts is a nightmare to manage if you have more than 5 computers. No self-respecting IT department would want to put up with that.

            And you also seem to have no understanding of the sheer amount of functionality AD offers.

            • muusemuuse@sh.itjust.works
              link
              fedilink
              English
              arrow-up
              1
              ·
              edit-2
              5 days ago

              Hardly. It’s incredibly important, especially at such scale. But while AD scales well for a business, it does not scale in a way that makes sense for everything being sold as a service online. Even with Azure, there are other options that are frequently more practical.

          • Echo Dot@feddit.uk
            link
            fedilink
            English
            arrow-up
            1
            ·
            edit-2
            6 days ago

            Just me trying to manage an organisation with just Linux tools would be a nightmare.

            I remember back in 2015 trying to manage a bunch of Apple Mac workstations for a web design company and there was only about 12 of them and it was so irritating. And that’s Apple, who do actually have some, but not very good, user management software.

            How does it been in the cloud make it any worse. User management is user management I don’t really care if it’s hosted locally or not. I’d prefer it to be hosted locally but I’d take Entra over not having it at all.

            It “been there” is what makes it superior. In Linux it isn’t there.

            • Trainguyrom@reddthat.com
              link
              fedilink
              English
              arrow-up
              1
              ·
              2 days ago

              How does it been in the cloud make it any worse. User management is user management I don’t really care if it’s hosted locally or not. I’d prefer it to be hosted locally but I’d take Entra over not having it at all.

              The big difference is the gaping Grand Canyon sized feature gap between M365 and on-prem AD. Sure you can enforce some desktop policies via Entra but rarely the specific one you’re after. And if all you’re really using AD for is central authentication and you’re not using group policy much anymore, alternative options start actually being options

              I’ll be the first Linux fan to say it’s better to manage windows from windows, and that includes using the Windows Server stack to manage your Windows clients, but Microsoft’s really making that less and less compelling as they move everything into the cloud and off of local software and instead into less featureful web apps. At some point it makes far more sense to just kick them to the curb and instead deal with the wonkiness of Linux where at least you get control over changes and updates

            • muusemuuse@sh.itjust.works
              link
              fedilink
              English
              arrow-up
              2
              ·
              5 days ago

              Being in the cloud changes the pressures you face. It’s an environment that no longer has the “everyone is using windows and on the domain” advantage.

    • Honytawk@feddit.nl
      link
      fedilink
      English
      arrow-up
      4
      ·
      6 days ago

      And what if they aren’t able to solve the issue?

      This is a commercial business, they can’t just ignore the problem. Someone has to solve it. And that is why companies will ALWAYS chose a product with support from the manufacturer. Just in case the people they hired are unable to solve it.

      • 87Six@lemmy.zip
        link
        fedilink
        English
        arrow-up
        1
        ·
        5 days ago

        Then they ask the dev and pay for the time? You think thats not an option???