• r00ty@kbin.life
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    21 hours ago

    Peter Backman, CEO of theDelivery.World, said the practice was only misleading if customers were purposely trying to support independent restaurants and takeaways.

    That’s some high grade bullshit. There is going to be a subset of people (and I’d argue it’s a growing number) that want to support local businesses and so yes it’s misleading to all those people.

    But more than that. A corporate/franchise brand has such a huge value they will sue you if you use it without permission. So if they’re choosing not to use a brand they paid good money to use, it can only be because they want to deceive.

    • sabreW4K3@lazysoci.alOP
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      20 hours ago

      I genuinely thought a bunch of new businesses were opening locally and wanted to support them for their longevity, it’s only reading this that I realise they’re all just brands. It’s incredibly deceptive and they absolutely shouldn’t be legally allowed to get away with it.

  • dumples@piefed.social
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    19 hours ago

    I try to avoiding ordering from the apps and prefer to order directly from the location. I have to pick it up but you save time and money. But I don’t always have the time to do that.

    I don’t really understand how virtual brands and ghosts kitchen are allowed on the apps. It feels ridiculous

    • Scrollone@feddit.it
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      18 hours ago

      Pizzerias in Italy have been delivering for ages without apps. I don’t understand why everybody uses apps now.

      • B0rax@feddit.org
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        16 hours ago

        Because with an app you can open it and see all Restaurants that deliver to you and see what they have to offer.

        I simply don’t know an alternative that offers a comparable user experience.

          • B0rax@feddit.org
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            2 hours ago

            Maybe I didn’t see it, but Google Maps does not have a filter for places that do delivery. It also does not show the menu. Maybe the restaurant has a link in the description, but that is often not the case.

          • B0rax@feddit.org
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            2 hours ago

            Maybe I didn’t see it, but Google Maps does not have a filter for places that do delivery. It also does not show the menu. Maybe the restaurant has a link in the description, but that is often not the case.

        • Scrollone@feddit.it
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          16 hours ago

          Yeah, but still. After a while you get to know which restaurants you like. And you can call them directly without giving money to big companies.

  • Snot Flickerman@lemmy.blahaj.zone
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    22 hours ago

    I thought this was well known? It started really gearing up during COVID.

    Chuck E. Cheese was selling pizza under the monicker of “Pagliuchi’s Pizza” or some shit.

    • halcyoncmdr@piefed.social
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      22 hours ago

      Sometimes those are the chains directly… More often they’re just ghost kitchens. Someone else owns the brand, and has an already established kitchen make the food for delivery apps, and they take a cut from the sale.

      Many ghost kitchens aren’t even normal restaurants you would drive to, they’re just commercial kitchens in generic business space that make food for a dozen or so ghost kitchen brands.

      • TimeSquirrel@kbin.melroy.org
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        21 hours ago

        The restaurant equivalent of fly by night bootleg brand stores on Amazon, where you have ten different stores all selling the same product, sometimes a straight up copy, other times with a very slight variation.

  • xep@discuss.online
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    20 hours ago

    Don’t use delivery apps. Cook your own meals, it’s both cheaper and better for your health.

    • brygphilomena@lemmy.dbzer0.com
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      7 hours ago

      Most of the time. It’s cause I’m drunk and would happily go pick something up but won’t get in a car to drive because, well, drunk.

      But I also always check the address to see if it’s a ghost kitchen or not.

    • Hirom@beehaw.org
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      19 hours ago

      Of course cooking is preferable, but it’s not possible everyday for everyone. Everyone’s situation is different.

      Food to go is a good option on days when cooking is not convenient/possible. You can order by calling the restaurant directly over the phone, go pick it up and see the restaurant and its owner/employee face to face, so you’ll see if that’s a chain. There’s no delivery nor app fee. It encourage walking and support nearby restaurants.

      • Cherry@piefed.social
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        19 hours ago

        I don’t think xep came across as sanctimonious, your response is a bit rude. It’s a fediverse where people are allowed to have a say.

        I don’t like delivery apps and I also make an effort to eat at local spots and order from those who are small and do their own delivery. My point would also be if you don’t like the business practice then vote with your wallet and don’t use the business uber/just eat etc. Will I be swore at for saying this?

        I hate greedy and hate big business but the truth is if they didn’t have customers it wouldn’t occur.

          • Cherry@piefed.social
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            19 hours ago

            Ok so even if it does this is a conversation. Address it rather than return it with rudeness. The answer could be I like a takeaway and I don’t always feel like cooking. There’s enough people out there willing to be rude or argumentative. Rather than feed it, is calling it out with a positive action a better outcome.

            • Steve@communick.news
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              19 hours ago

              It’s a tangential distraction largely unrelated from the topic at hand.
              In this context it’s worth being dismissive of.

              • PaddleMaster@beehaw.org
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                18 hours ago

                Wouldn’t not using these apps en masse drive them out of business? Then they’d have no platform to do their evil. Hardly a distraction. It’s a very rational boycott.

              • Cherry@piefed.social
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                18 hours ago

                It may be. But really does it have to be so harsh? That’s why we have the downvote.

                I’m understand it’s not the carebear village here. But it does not have to be a mean place either.

                There’s spaces here to vent or to have heated discussions.

                It pretty much says at the top of the page it’s hosted at behaw be a little nicer than usual. There is a surprising amount of intolerance in this chat.

    • PaddleMaster@beehaw.org
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      18 hours ago

      Agree big time. Or order directly from the restaurant. I usually call, then pick up. I get the food faster, and I know nobody has tampered with it.

      Only time I’d even consider using delivery app is if my extremely sick. Even then, I have some canned soups ready to go.