Which is extremely common and extremely frustrating for everyone involved. Not saying people don’t lie, but if we’re talking about Windows, it’s a confusing, poorly designed, over-engineered, buggy, sloppy, confusing, frustrating, awful mess. And I have experienced this personally.
Do every single step of the recommended troubleshooting 3 times, with no success. Call IT, have them tell me to do the troubleshooting I just did, and it magically works.
They’ll tell you that they already tried it, but this time the outcome was different.
Which is extremely common and extremely frustrating for everyone involved. Not saying people don’t lie, but if we’re talking about Windows, it’s a confusing, poorly designed, over-engineered, buggy, sloppy, confusing, frustrating, awful mess. And I have experienced this personally.
Do every single step of the recommended troubleshooting 3 times, with no success. Call IT, have them tell me to do the troubleshooting I just did, and it magically works.