Workers at FEMA worry that demanding disaster survivors access services using email could shut out people without internet connectivity from receiving government aid.
20 or so years ago I worked at Akamai for a while. They were one of the first, and at the time the largest CDN provider in the world. They have racks of networking gear in literally thousands of data centers around of the world.
One day while still learning their systems I was digging through old tickets in their Network Operations Center and stumbled on one that was a few years old and still open. The initial message in the ticket was merely an automated message that a node at a Midwest ISP was down. There were a few comments by various Akamai folks who tried to remotely access the equipment, followed by attempts to reach the ISP by email and phone. None of that was successful.
The last entry in the ticket was a statement that the ISP’s datacenter had been destroyed by a tornado.
20 or so years ago I worked at Akamai for a while. They were one of the first, and at the time the largest CDN provider in the world. They have racks of networking gear in literally thousands of data centers around of the world.
One day while still learning their systems I was digging through old tickets in their Network Operations Center and stumbled on one that was a few years old and still open. The initial message in the ticket was merely an automated message that a node at a Midwest ISP was down. There were a few comments by various Akamai folks who tried to remotely access the equipment, followed by attempts to reach the ISP by email and phone. None of that was successful.
The last entry in the ticket was a statement that the ISP’s datacenter had been destroyed by a tornado.