Except we’re not dealing with mathematicians. We’re dealing with sysadmins who must read well and quickly to do their job effectively.
They need to comprehend complex technical documents. They need to break things down into principles so they can apply them in novel contexts. They need to understand what the words “could not connect on port 4242” mean.
Except they don’t. They get me on the phone, throw their hands up in frustration, and have me push the buttons for them.
Because they didn’t pay attention in their humanities classes.
People who think like you make my job a lot harder.
How are you supposed to understand instructions when you read at a third grade level?
How are you supposed to do research to understand an error message if you’ve never looked anything up before?
Mathematicians can usually read.
Except we’re not dealing with mathematicians. We’re dealing with sysadmins who must read well and quickly to do their job effectively.
They need to comprehend complex technical documents. They need to break things down into principles so they can apply them in novel contexts. They need to understand what the words “could not connect on port 4242” mean.
Except they don’t. They get me on the phone, throw their hands up in frustration, and have me push the buttons for them.
Because they didn’t pay attention in their humanities classes.