• 🇦🇺Baku@sh.itjust.works
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      16 hours ago

      I was just lurking and seeing if anyone else got screwed over with the CommBank kerfuffle this morning and saw this. Figured I should try and help

      I have no clue what happened or why she isn’t on her Aussie zone account anymore, but she made a new account on Lemmy.world called lady_seagoon (which I think she’s deleted now). Lemmy.world is currently suffering from ~7 day delays (i.e: nothing posted from a lemmy.world account will be visible here for a week or more). So nobody was replying to her posts or comments. This is because of the way Lemmy is built and Nath/lodion not wanting to invest the effort implement a fix, but that’s a separate discussion

      She then tried to subscribe from this community from her Lemmy World account, but when you subscribe to a community on another instance (in this case an Aussie zone community from an LW account), it will sometimes show subscribe pending. Why it does that isn’t really important, but it’s not because of an approval system or anything like that. It’s just trying send that subscription confirmation if you will, over to AZ (which remember has a 7 day transit time before it arrives and processes)

      She’s best off logging back into her main account, but I’m guessing she forgot her password and didn’t provide an email or something, in which case she can just choose a new username. Maybe “Seagoon__” or something, and all will be well. She’ll have to be approved by Nath or lodion (because new accounts on AZ require approval by an admin). She could make an account on another instance (that is NOT LW), but it’s really just easiest to make one on AZ.

      To simplify what’s happening, since Aussie zone is based in Australia, and Lemmy World is in Finland, you could think of it as Lemmy World sending every comment in a letter via boat. It’s gonna take a while to arrive, a week in this case. Now we don’t have the same issues, so you could think of us as sending comments and things by plane. The net result is that from LW you can see what’s happening on Aussie zone in real time, but they can’t see your responses, upvotes, comments, posts, etc for a week.

      (It’s caused by issues in Lemmy’s code, not actually because we have a faster connection or anything. It was requested that Nath or lodion implement a fix in the meantime, but they didn’t want to, so it’s going to be like this until that bug is remedied, hopefully soon)

      • CEOofmyhouse56@aussie.zone
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        14 hours ago

        I don’t know why she’s unable to use her original account. Maybe you could contact her through reddit to see if you could help.

      • Orange1@aussie.zone
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        16 hours ago

        Welcome back? I did edit my earlier comments with a post that explains in more detail - I think you also made a post a long time ago highlighting the issue.

    • Rusty Raven @aussie.zoneM
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      22 hours ago

      I think Orange1 is on another lemmy instance, so maybe something has gone wrong and it’s gone through the process to try and create a new account elsewhere.

      Maybe try logging out and making sure to be signing in as Seagoon_ on the aussie-zone page?

      Edit: maybe need to clear cookies in the browser too?

      • Orange1@aussie.zone
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        19 hours ago

        Yep I made a new account on Aussie zone to reply to this. I was previously on lemmy world and there was a post months ago saying sync between world and Aussie instance could take 7 days (if it did at all) I think seagoon misunderstood when I was trying to explain. Early days it seemed to work fine, then I noticed no one replying and realised due to the post explaining the delay. I was too lazy to make a new account and just stopped commenting!

    • useless_modern_god@aussie.zone
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      22 hours ago

      I’ve had that exact issue when subscribing to new communities but obviously not the same in this case.

      In is a known issue though