I don’t get their point that shoppers “need to be socialized into using self-checkout”. Who ever needed to be persuaded? It’s just that they try hard to make it painful. Self checkout was always an over-complicated conglomeration of parts with poor usability, then poorly thought out additions to try to control theft and no counter space . It just never works well. Maybe we should “socialize” retailers into getting their shit together she it can work more smoothly
I think I used self checkout once in my life. I very quickly realized that they’re pushing their work onto me and never went to self checkout again.
I also think those jobs matter. Not great jobs, sure. But they are jobs. I’m sure tech will eliminate cashier jobs someday but I don’t see self checkout doing so.
I don’t get their point that shoppers “need to be socialized into using self-checkout”. Who ever needed to be persuaded? It’s just that they try hard to make it painful. Self checkout was always an over-complicated conglomeration of parts with poor usability, then poorly thought out additions to try to control theft and no counter space . It just never works well. Maybe we should “socialize” retailers into getting their shit together she it can work more smoothly
That’s an actual sentence from that actual article. The fuck? I read it, like, four times. Is that even - what??
I think I used self checkout once in my life. I very quickly realized that they’re pushing their work onto me and never went to self checkout again.
I also think those jobs matter. Not great jobs, sure. But they are jobs. I’m sure tech will eliminate cashier jobs someday but I don’t see self checkout doing so.