You really should look into it more (it’s not a secret if you look for it) because OP is right. Yes, they’re selling thousands of things BUT they’re also designing that space to make you take as long as possible to get through it. The answer for why that is, is simple. People buy more. You don’t have to have an “issue” navigating with it, because you just don’t notice if you spend 5 minutes more walking through the place. If it was so egregious to be noticed easily by people, they would stop coming and the benefit evaporates. So it’s a balance.
It’s not even that, grocery stores bake bread and spread bread smell since it perks people up and makes them more willing to spend, play specific music that calms and soothes you so you’ll walk slower. When you walk into a grocery store, you are walking through a highly specialized environment to maximize profits.
You really should look into it more (it’s not a secret if you look for it) because OP is right. Yes, they’re selling thousands of things BUT they’re also designing that space to make you take as long as possible to get through it. The answer for why that is, is simple. People buy more. You don’t have to have an “issue” navigating with it, because you just don’t notice if you spend 5 minutes more walking through the place. If it was so egregious to be noticed easily by people, they would stop coming and the benefit evaporates. So it’s a balance.
It’s not even that, grocery stores bake bread and spread bread smell since it perks people up and makes them more willing to spend, play specific music that calms and soothes you so you’ll walk slower. When you walk into a grocery store, you are walking through a highly specialized environment to maximize profits.