cross-posted from: https://fed.dyne.org/post/822710

Salesforces has entered a phase of public reckoning after senior executives publicly admitted that the company overestimated AI’s readiness

  • Typhoon@lemmy.ca
    link
    fedilink
    English
    arrow-up
    120
    ·
    1 day ago

    “We assumed the technology was further along than it actually was,” one executive said privately

    Assumed? They fired nearly half their customer service team on an assumption? Why do they get paid that much money then?

    Unfortunately they’ve wrecked 4000 lives, but they’ll take big bonuses and walk away winners.

    • AmbitiousProcess (they/them)@piefed.social
      link
      fedilink
      English
      arrow-up
      60
      ·
      1 day ago

      Executives are often the most smug, overconfident, easiest to bullshit individuals. You’re the easiest to fool when you believe you can’t be fooled, and you’re most likely to make a bad management decision when you’re put in a position that says “you’re allowed to decide stuff because you’re incredibly smart and correct.”

      A company doesn’t have to convince everyone who works for a company, or even just the people who are going to get fired. They just have to convince one dude who has power at the organization, and suddenly 4,000 people get fucked.

      • halcyoncmdr@lemmy.world
        link
        fedilink
        English
        arrow-up
        31
        ·
        1 day ago

        Don’t forget that they’re only accountable to investors who are extremely gullible, especially in the tech and sales sectors.

        • ByteJunk@lemmy.world
          link
          fedilink
          English
          arrow-up
          4
          ·
          23 hours ago

          Upper management doesn’t excel at decision making, they excel at convincing others they make good decisions.