Yeah, I still remember when I “became an adult” in terms of software engineering.
Our customer was fucking pissed, because a problem had taken multiple months to solve and there was no transparency why. Our senior was late for the meeting, so I had to explain what the problem was. I started out genuinely nervous and unsure how much I should dumb it down.
Then our customer tells me “No simplifications. I want to understand the problem in full.”.
The nervosity was gone in an instant, because that was my home turf. Because I ultimately had the programming skills to explain the technological side with zero insecurity.
Evidentally, I wasn’t yet as confident in customer communication in general, but yeah, that was certainly a huge milestone in my ability to deal with human bullshit.
Yeah, I still remember when I “became an adult” in terms of software engineering.
Our customer was fucking pissed, because a problem had taken multiple months to solve and there was no transparency why. Our senior was late for the meeting, so I had to explain what the problem was. I started out genuinely nervous and unsure how much I should dumb it down.
Then our customer tells me “No simplifications. I want to understand the problem in full.”.
The nervosity was gone in an instant, because that was my home turf. Because I ultimately had the programming skills to explain the technological side with zero insecurity.
Evidentally, I wasn’t yet as confident in customer communication in general, but yeah, that was certainly a huge milestone in my ability to deal with human bullshit.