A Consumer Reports, Groundwork Collaborative and More Perfect Union investigation found that some grocery prices differed by as much as 23 percent per item from one Instacart customer to the next. In an inadvertently sent email, the company calls one pricing tactic “smart rounding.”

        • idiomaddict@lemmy.world
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          3 hours ago

          Tbh, I don’t think there is a good app alternative and my priority would be moving somewhere where I can do my own grocery shopping. You don’t need a car if you’re close enough to go twice a week. I know it’s not easy, but that would be what I was working towards. You’re paying a serious premium with things like instacart even before you get to the delivery.

    • ZoteTheMighty@lemmy.zip
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      5 hours ago

      Companies can’t do this if you don’t use an app to shop for you. There are a bunch of reasons you shouldn’t use apps to shop even before you get to the insanity of the video.

      • The people who fill your cart are instructed to grab older, worse looking produce to reduce waste
      • It takes someone filling 10 instacart orders longer to shop than you would, meaning cold items will warm up more
      • You are already being charged a premium for the service, as well as maybe a delivery fee
      • The items you see to choose from are pushed by an algorithm. You’re practically unable to find unpopular items or compare two similar products

      Don’t use an app, don’t use a rewards program. If those things didn’t end up costing you money overall, companies wouldn’t offer them.

      • Makeitstop@lemmy.world
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        4 hours ago

        Rewards programs can make sense without this kind of fuckery. My local pizza place isn’t adjusting their prices, they still match the paper take out menus and coupons. But they have a rewards program because it incentivizes people to come back, and repeat business is worth the slight discount.

      • sauerkrautsaul@lemmus.org
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        4 hours ago

        just to say, I personally know two people who have done online order picking at two different grocery store chains in ireland and neither of them were told to get older things.

        you are also able to click “rest of shelf” on items on the website to see what else they have that are available alongside that item in the physical store.

        im just saying, those two things arent true or entirely true (it def takes effort to find lesser known things)

      • djsaskdja@reddthat.com
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        4 hours ago

        Interesting info, thanks. Unfortunately I don’t have much choice. Don’t have a car and I don’t live close enough to a grocery store.