• halcyoncmdr@lemmy.world
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    14 hours ago

    A power company willingly looking at increasing residential capacity or fixing issues that can’t be blamed on the homeowner? HA

    We had a bad transformer that took 6 months of constant nagging before they would even send a tech out, and they still threatened to charge us for the visit. That guy turned white as a ghost when we told him the issues we were having and that the transformer was the one next to the neighbor’s massive nearly dead tree. The internal bars had melted and he said it could have exploded at any point, easily burning at least that neighbor’s house down, and probably a good chunk of the neighborhood since it was a dry desert climate.

    • hereiamagain@sh.itjust.works
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      5 hours ago

      My dad ran a business out of our garage when I was a kid. Big machinery. And whenever he’d get into to something tough and bog the machines down, the power in the house would sag so much the lights would brown out and the picture on the tube tv would get real small. This happened all the time, for YEARS. We’d called and complained so many times. Every once in a while they’d send a tech out, he’d plug into the meter socket on our house with a tester, then deem the values appropriate, and leave.

      We were like no seriously, when there’s a real heavy load it’s bad. Nope, it’s fine, blah blah.

      For YEARS.

      Then one day the breaker on the pole blew, and they came out to reset it. And when THIS lady came, we begged her, please, something is wrong, please look closer. So she climbed the pole, low and behold the transformer and wiring was all roasted up there. I forget what the explanation was, but they needed to replace the whole thing.

      We never had a problem after that 🤷‍♂️

    • Washedupcynic@lemmy.ca
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      10 hours ago

      That tracks, corporations would rather their customers die than provide them the service they pay for.