Ticketmaster has given fans of Olivia Dean partial refunds after the British singer condemned ticketing companies for allowing touts to relist tickets for her North American tour at more than 14 times their face value.
After the tour sold out in minutes on 21 November and tickets appeared on resale sites at prices in excess of $1,000, Dean addressed the major ticketing companies on Instagram: “@Ticketmaster @Livenation @AEGPresents you are providing a disgusting service,” she wrote. “The prices at which you’re allowing tickets to be re-sold is vile and completely against our wishes. Live music should be affordable and accessible and we need to find a new way of making that possible. BE BETTER.”
In a statement, Michael Rapino, CEO of Ticketmaster’s parent company Live Nation Entertainment, said: “We share Olivia’s desire to keep live music accessible and ensure fans have the best access to affordable tickets. While we can’t require other marketplaces to honour artists’ resale preferences, we echo Olivia’s call to ‘do better’ and have taken steps to lead by example.”
No she didn’t
Ticketmasters strategy from the start has been to become a monopoly, forcing avenues to do business with them or never get any artists at all. Similarly, for artists, if you want to do a concert, it’s extremely hard to exclude Ticketmaster if you want fans to see you at all
Fuck everything about this evil company, the C suite belongs in jail
I agree, TM is crap but it sure looks like she’s just feeding the problem and complaining about it.
If she’s just about the money, fine, but to try to play the ethics card while raking it in…. is gross.