The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.
The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.
I forgot to renew my license with Proton and lost access to my password vault service they offer, and got permanently locked out of all my passwords. I thought it was safe to only have it all within Proton Vault and delete it from other services, but i was wrong.
After that bullshit, I self hosted my password vault with Vaultwarden and my own domain to access it from wherever i want, and I never will pay a single dollar to this dogshit company.
They pull shit like this in OP’s image and somehow the entire internet continues to glaze this companies’ nuts all day like it’s the manifestation of a messiah, almost as if they weren’t a for-profit corporation that only gives a fuck about money.
I’ve had similar frustrations with trying to a change a bundle of services. Once you add any service to your account, it’s basically impossible to remove. That’s why my account lapsed in the first place. I just wanted to remove the unused Proton drive. I had to cancel the renewal, wait for the current term to expire, and then purchase a brand new service with just the VPN.
I understand they are a business and they want to market their bundled services, but I also am more likely to patronize a company that respects user choice.
People trust them with their data, their photos, their browsing history, and their passwords. Their customer service policies do nothing to earn that trust.