• Zatore@lemmy.zipEnglish
    12·
    4 days ago

    Im not sure what to think about this. It has never taken me 2 hours to replace a keyboard on any model of Dell. I used to be a bench tech at a local computer repair shop though, maybe it’s just experience?

    • bleistift2@sopuli.xyzEnglish
      6·
      4 days ago

      I had to have my laptop keyboard replaced. Because I didn’t want to try this at home with my single (good) source of computing, I gave it to a professional. He charged 45 minutes for it. I can totally see how a layperson could take 2 hours.

      Acer Nitro 5.

      • teft@piefed.socialEnglish
        52·
        4 days ago

        There’s a video on youtube for that laptop and keyboard replacement is ~20 minutes.

        I think laypeople overestimate how hard replacing computer parts is. Usually it’s as easy as a LEGO kit but if you don’t have instructions it can be tedious.

        • Onomatopoeia@lemmy.cafeEnglish
          4·
          4 days ago

          I think laypeople overestimate how hard replacing computer parts is.

          Especially on laptops today (although consumer ones can still suck).

          No vendor wants to have their support burning time for simple things like a keyboard.

          I can probably do a Dell Latitude in 10 minutes now. I recently had to do a shitty HP consumer keyboard and had to take it apart - though it wasn’t terrible to do.

        • Pika@sh.itjust.worksEnglish
          2·
          4 days ago

          not with the acer nitro 5. I’ve had to assist in replacing a few. it requires you to take the entire board(and the 2 sub boards) out, which isn’t hard, but also if the system has never been worked on before may require you to pry or grind some locktite style plastic pegs off to detach the keyboard from the actual case which risks you actually damaging the case as well.

          It’s super tedious. the 20 minute videos you can find on youtube are either cut or in 3 or 4x speed. the actual process can take a bit cause theres a lot of screws holding the case and boards in.

          When compared to the EEE Pc’s or Dell Inspirons which were a simple remove the battery, pop the keyboard out with a flathead, and unhook then run in reverse. It’s super difficult

        • bleistift2@sopuli.xyzEnglish
          1·
          4 days ago

          Hm… the submodels seem to be significanly different. Still: Which video are you referring to?