• PieMePlenty@lemmy.world
    link
    fedilink
    arrow-up
    26
    ·
    edit-2
    4 days ago

    Why not have numbers? I never understood the need for names in places like this. Fuck you need my name for? What if there’s more than one John in here? Give me a number and call it out when ready… jeez.

    • edgemaster72@lemmy.world
      link
      fedilink
      English
      arrow-up
      7
      ·
      edit-2
      3 days ago

      I work in a place that uses names, if I had to guess it’s probably because it’s more personal. People are bad enough at paying attention to hear their own name, I have very little faith in people responding to a randomly assigned number.

      Also with phone in, online, and door dash et al. it might seem strange to use names for those, which we would need to because the person coming in isn’t going to know what number was assigned to the order, and only in the phone in scenario could we communicate that directly (online ordering could tell them but again, people are dumb, they won’t know).

      • PieMePlenty@lemmy.world
        link
        fedilink
        arrow-up
        5
        ·
        3 days ago

        I don’t know how it is in the states, but fast food places here give you a small beeper with a number on it, when your order is ready, it beeps/vibrates and you pick your order up. No one shouting names, no overhearing names, no losing attention when a device in your hand starts beeping/vibrating. The number on it serves as a secondary backup. I’ve not been in a place where name giving was required. Different culture I guess.

        • MBech@feddit.dk
          link
          fedilink
          arrow-up
          5
          ·
          3 days ago

          Around my parts in Scandinavia, the most used method is a number on your reciept and a screen where the number shows up when the order i ready. If someone isn’t paying attention to the screen, that’s on them, and they should feel bad. There’s no shouting names or number, and people don’t get the wrong order.

        • edgemaster72@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          3 days ago

          Never seen those for fast food here in the US. Sit down restaurants used to issue them to let you know when a table was ready, but that seems to have been replaced (at least in my limited experience) with asking for your number to text you. Which I’m sure is definitely the only way they’re using that number and they totally don’t keep it and sell the collected numbers off to data brokers later or anything.

    • Ephera@lemmy.ml
      link
      fedilink
      English
      arrow-up
      3
      ·
      4 days ago

      It’s probably supposed to make it more hip and personal. And the frequent complaints about misunderstandings are free marketing.