• shalafi@lemmy.world
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    13 hours ago

    Yep. Our payroll company didn’t have a mobile app, just our website, which worked just fine on mobile. When we signed up a new client, the employees didn’t know what to do without an app. Told a manager I’d be glad to show them how to put a shortcut on the home screen. “You, uh, don’t understand these people, that will just confuse them.”

    Which was a polite way of saying, “They’re dumber than shit.” Which was true. A good portion of the staff couldn’t read and struggled with the online application forms. Best part? These illiterate folks were newspaper employees.