My cousin hired a company called Toscano Floor Designs in New York and the agreement states: Purchaser agrees not to attack/criticize or write negative reviews online about the seller. This should have been a red flag for what was about to come.
My cousin hired a company called Toscano Floor Designs in New York and the agreement states: Purchaser agrees not to attack/criticize or write negative reviews online about the seller. This should have been a red flag for what was about to come.
I prevent my customers from leaving a bad reviews by trying to do a good job. I’d never sign a form like that, it’s a huge red flag and I doubt it’s even enforceable.
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Yeah, if you stand behind your work and make it right in the event that something does go wrong you have no reason to fear bad reviews. Only thing we can assume from this contract is that they don’t do those things.
Most people will convert them to a 5 star in that event too as most companies won’t put forth the effort to listen to why you posted a 1 star in the first place. Those are my favorite anyway because 1) I don’t expect companies to be perfect (lord knows mine isn’t and I’m not) and 2) it shows you that they value their customers and want to make things right. Hard to find those these days.