I went to the US for a few days. Their self checkouts seem to be universally awful, compared to the UK or German equivalent.
While the hardware is far less reliable, and more convoluted, it’s the users that seem the main issue. Self checkout is generally intended (over here) to shift the fast, small shops out of the main queues. 1 big line and a dozen or more tills. In the states they treat it as just another till. Built for trollies, and 1 queue per till. Combined with a slow user and it becomes hell rapidly.
My local grocery store limits self checkout to 10 items or less. My guess is that people have a hard time counting to 10 and just assume that their cart full of groceries is probably 10 items or less.
To be fair, that’s a fairly universal problem. In the UK it’s a basket Vs trolley split. They do have trolley self checkouts, but it’s separate, and mainly intended for scan as you shop.
On a side note, what’s with American supermarkets not having baskets at all. Did I just have really weird luck?
Might’ve just been bad timing where baskets were piled up at the end of the checkout counters and the staff hadn’t had the chance to bring them back near the entrances.
maybe I’m just lucky, but I’ve never had that particular issue. the only time it’s been slightly annoying is if I’m buying alcohol and the people watching self checkout are busy, and other than that, they’re easy to use. I don’t buy huge chunks of groceries at a time, though, ad I imagine large shops would be annoying
UNEXPECTED ITEM IN BAGGING AREA. Sorry, Jandro, I’m not here to get yelled at by a clanker.
I’ve heard self checkout is terrible in the US, however in Europe they’re generally pretty nice
idk why people say it’s bad! even at fucking Walmart i don’t have issues
I went to the US for a few days. Their self checkouts seem to be universally awful, compared to the UK or German equivalent.
While the hardware is far less reliable, and more convoluted, it’s the users that seem the main issue. Self checkout is generally intended (over here) to shift the fast, small shops out of the main queues. 1 big line and a dozen or more tills. In the states they treat it as just another till. Built for trollies, and 1 queue per till. Combined with a slow user and it becomes hell rapidly.
My local grocery store limits self checkout to 10 items or less. My guess is that people have a hard time counting to 10 and just assume that their cart full of groceries is probably 10 items or less.
To be fair, that’s a fairly universal problem. In the UK it’s a basket Vs trolley split. They do have trolley self checkouts, but it’s separate, and mainly intended for scan as you shop.
On a side note, what’s with American supermarkets not having baskets at all. Did I just have really weird luck?
Might’ve just been bad timing where baskets were piled up at the end of the checkout counters and the staff hadn’t had the chance to bring them back near the entrances.
maybe I’m just lucky, but I’ve never had that particular issue. the only time it’s been slightly annoying is if I’m buying alcohol and the people watching self checkout are busy, and other than that, they’re easy to use. I don’t buy huge chunks of groceries at a time, though, ad I imagine large shops would be annoying
*Claptrap