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Tony Bark@pawb.social to Technology@lemmy.worldEnglish · 3 days ago

Hertz' AI System That Scans for "Damage" on Rental Cars Is Turning Into an Epic Disaster

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Hertz' AI System That Scans for "Damage" on Rental Cars Is Turning Into an Epic Disaster

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Tony Bark@pawb.social to Technology@lemmy.worldEnglish · 3 days ago
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Hertz' new AI damage scanners are dead on arrival — and unfortunately, it's not the only company deploying the shoddy tech.
  • AppleTea@lemmy.zip
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    2 days ago

    just wait till they start denying health insurance with it

    I’m sorry ma’am I know you’re upset, but the AI said it’s not covered. The AI is numbers, and numbers don’t lie.

    • mojofrododojo@lemmy.world
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      2 days ago

      United Health is way ahead of you. 1000 use cases, they tout. it’s one of the things that lead to the luigi-ing.

      https://www.msn.com/en-us/technology/tech-companies/murdered-insurance-ceo-had-deployed-an-ai-to-automatically-deny-benefits-for-sick-people/ar-AA1vlbey

      https://www.cbsnews.com/news/unitedhealth-lawsuit-ai-deny-claims-medicare-advantage-health-insurance-denials/

      https://www.wsj.com/articles/unitedhealth-now-has-1-000-ai-use-cases-including-in-claims-f3387ca3

    • T156@lemmy.world
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      2 days ago

      Do they already not do that? They just call it “the computer”.

      • AppleTea@lemmy.zip
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        2 days ago

        I mean, it’ll mostly be accelerating a trend that was already there. Also, the initial scramble to use the legal grey area to cover as much shady shit as possible in a: Well shucks, how were we supposed to know the neural net would make illegal denials? After all, the guys who trained it don’t even know exactly why it does what it does kinda way

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