The mother of an Arizona man who died after being unable to find mental health treatment is suing his health insurer, saying it broke the law by publishing false information that misled its customers.
Ravi Coutinho, a 36-year-old entrepreneur, bought insurance from Ambetter, the most popular plan on HealthCare.gov, because it seemed to offer plenty of mental health and addiction treatment options near his home in Phoenix. But after struggling for months in early 2023 to find in-network care covered by his plan, he wasn’t able to find a therapist. In May 2023, after 21 calls with the insurer without getting the treatment he sought, he was found dead in his apartment. His death was ruled an accident, likely due to complications from excessive drinking.
Coutinho was the subject of a September 2024 investigation by ProPublica that showed how he was trapped in what’s commonly known as a “ghost network.” Many of the mental health providers that Ambetter listed as accepting its insurance were not actually able to see him. ProPublica’s investigation also revealed how customer service representatives and care managers repeatedly failed to connect Coutinho to the care he needed after he and his mother asked for help. The story was part of a yearlong series, “America’s Mental Barrier,” that investigated the ways insurers employed practices that interfered with their customers’ ability to access mental health care.
Take your own advice. Most people do not look at the fucking stocks in their retirement portfolio.
Also, “stop being thick” - you’re not from the US, are you? Literally no one here uses that phrase. Maybe stop advocating violence like you did a few comments ago?
where did I advocate violence? the violence here is the corporations. also, I am US … maybe a diff generation? I’m over 40. /shrug.
Literally the comment that was removed. Weird how the modlog has your edited comment as your comment instead of your original one.
100% same. Over 40. US based. No one says “thick” here.
ok so - yeah I tried to edit the comment thinking the “edit” would show me the og comment - I wanted to know what was “too far” for this thread. sigh. i was probably indeed too hyperbolic. though I know I didn’t mention “the wall” lol.
still getting used to how comments and edits work on lemmy. so you can’t see the original one either? thanks for looking though.
anyway back-forth aside thanks for the replies and also fuck the criminal corporations. 💚
Agreed.