• geissi@feddit.de
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    1 year ago

    no company wants to say they’ve lost 3% of their customers

    Reddit doesn’t see users as customers.
    They are the product. A number that you can sell to advertisers and shareholders.

    • jarfil@lemmy.world
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      1 year ago

      No company wants to say they’ve lost 30% of their top development, marketing and QA personnel.

      They can still sell the raw product numbers, for as long as advertisers and shareholders don’t realize the product has turned to shit.

    • galloog1@lemmy.world
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      1 year ago

      That model started with literal radio. It’s not a new thing. We are the consumers and the advertisers are the customers. It’s kinda like how children are the consumers of toys but the parents are the customers. It actually makes business much harder because you have to keep two groups satisfied. The product is still airtime(radio), and nobody likes ads but they are sharing the space and funding the transmitter.

      Don’t forget to donate to your local independent stations, folks. Radio is not free! Neither is Lemmy.