Michael @LegacyKillaHD

This is just horrifying.

Ubisoft CONFIRMS they will delete your account & purchased games if you go inactive for too long!!!

Ubisoft… WTF?! Another example of why I’m becoming more & more concerned with the death of physical games.

https://twitter.com/LegacyKillaHD/status/1682653876418224129

Ubisoft Support @UbisoftSupport

Hey there. We just wanted to chime in that you can avoid the account closure by logging into your account within the 30 days (since receiving the email pictured) and selecting the Cancel Account Closure link contained in the email. We certainly do not want you to lose access to your games or account so if you have any difficulties logging in then please create a support case with us. >> ubisoft.com/help

https://twitter.com/UbisoftSupport/status/1682046437834784768

  • suckaduck@lemmy.worldEnglish
    651·
    1 year ago

    Guess I’m no longer buying games by Ubisoft. I spend hundreds in their store and they’re going to delete my account if I’m inactive to long? You can’t be making this shit up.

    • Killer@lemmy.worldEnglish
      1410·
      1 year ago

      Not defending it but it has to be a pretty long period, i have played their game or used their launcher in a few years and have not gotten any email about my account getting deleted.

      • InternetTubes@lemmy.worldEnglish
        16·
        1 year ago

        I wonder if you contain any games validated through Steam that are Ubisoft, whether they are forced to keep the ones associated to that account active because Steam obviously isn’t going to break their own store because Ubisoft is screwing with their own.

        • Boinketh@lemm.eeEnglish
          11·
          1 year ago

          I fucking love that Valve is privately owned and hope it stays that way forever. It seems like they’re the only game store not subject to enshittification and I’m sure that not being a public company is a huge part of why. They’ve kept their amazing search feature all this time, just put out a significant UI update that helps UX a lot on high res monitors, and still let you play without updating if you go into offline mode (though it is a bit of a hassle).

      • Cosmic Cleric@lemmy.worldEnglish
        4·
        1 year ago

        Not defending it but it has to be a pretty long period

        Fair enough, but why have any length of time at all? What purpose does it serve the prune old accounts?

        Account information can’t be taking up that much space on a hard disk.