• NaibofTabr@infosec.pub
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    7 months ago

    I think it’s worse when they say they found a solution and include a link which is now dead.

    With Google dropping its archive I feel like dead links are going to be more and more common.

    • Manalith@midwest.social
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      7 months ago

      I hate the ones that are just “open a case” and then they close the thread without saying what the fix ended up being, looking at you Veeam forums.

      • Shyfer@ttrpg.network
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        7 months ago

        So many of my searches lead to Microsoft forums where my exact issue is posted, MS asks for more information, then some auto-mod closes the issue because there wasn’t any further follow up and they can’t replicate it.

    • rainynight65@feddit.de
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      7 months ago

      The worst is when they say they’ve found a solution, without adding any information or elaborating further. Makes me want to flip my desk.

    • Grunt4019@lemm.ee
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      7 months ago

      Even worse in my opinion is when you find someone who had the same problem as you and the only person who replies says “use google.” It’s like that’s how I got to this page!