Air Canada appears to have quietly killed its costly chatbot support.

  • stoly@lemmy.world
    link
    fedilink
    English
    arrow-up
    5
    ·
    9 months ago

    I don’t know if small claims create precedent in the same way that a normal lawsuit would.

    • darreninthenet@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      14
      ·
      9 months ago

      Can only speak for the UK but as the lowest civil court here, small claims decisions are not binding on any other court (including other small claims courts) but they are considered “pervasive” and thus a judge should be aware and take them into consideration.

      • Ephera@lemmy.ml
        link
        fedilink
        English
        arrow-up
        1
        ·
        9 months ago

        Yeah, I mean, at the very least, it’s a solid argumentation. Any judge who’s given a similar case and doesn’t look up, if someone else already dealt with such a case, is just doing a disservice to themselves…