• Proton Mail@mastodon.social
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      9 months ago

      @LinkOpensChest_wav That doesn’t sound right – you have either experienced a rare issue or missed the exit option. Have you contacted out support team when you experienced this? If yes, could you please share your support ticket number? Otherwise, do you have a screenshot of this you can share? We’d like to make sure what happened, and improve the experience in the future.

      • Mario_Dies.wav@lemmy.dbzer0.com
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        9 months ago

        Here is the popup: https://i.ibb.co/7yqc8d1/proton-Copy.png

        This isn’t the place to discuss my issue or share my ticket number. I don’t link my Proton account with my Lemmy account. I heard back from customer support, and I replied to the email with all details on February 2. I haven’t heard back. The email I received ignored my issue and instead told me how to unsubscribe from emails.