Delivery Firm's AI Chatbot Curses at Customer
time.com
An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting.

Delivery Firm’s AI Chatbot Goes Rogue, Curses at Customer and Criticizes Company::An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting by a frustrated customer.

  • Australis13@fedia.io
    4·
    1 year ago

    Indeed. I’d hardly classify this as going “rogue”; rather, inadequate guard rails in place for this application.