The delivery driver was working at that time, why wasn’t the receptionist!?
edit: Thanks to everyone who’s pointed out that this is a scam - and who gave advice/or worried about me. I was half asleep this morning, it didn’t click (though I did notice that the url wasn’t evri - I’m too used to vendors passing me over to third party websites). It doesn’t help that the evri helpline is robots only. No bank details lost though.
Better question, what kind of a scam company charges for redelivery?
Hermes… Oh wait, they rebranded as Evri because of bad reputation.
It’s somewhat beside the point that the recipient has no contract with Evri to deliver, that’s all on the sender; what should happen is the recipient just ignores the redelivery charge notice and tells the sender that it hasn’t been delivered… Let the two parties to the contract sort it out.
Its a good point [edit: this is what I’ll do]. Of course, there’s a chance that I actually want the thing that I bought. I’d like to be clear that there are much greater injustices, but it is a boring dystopia…
Ive been on the reciving end of this, I got in touch with the seller asked them to show me where in writing they informed me that additional charges would apply if they couldnt deliver the first time. They told me that it was my problem, I told them that I hadnt recieved the delivery yet so the credit card chargeback would be entirely their problem. Problem went away.
Some courier companies do much cheaper shipping but charge redelivery fees because they dont want to have to pay the post office to be a collection point or maintain brick and mortar premesis.
Its fine when you’re expecting it and deliveries happen during business hours but its a rude shock when you buy something and the seller doesnt warn you.
Edit: https://www.tnt.com/express/en_au/site/how-to/understand-surcharges/domestic-shipment-fees.html#
Check about 2/3 of the way down. TNT charge redelivery fees because TNT dont take parcels to the post office when you arent home, thats also the reason they charge a residential surcharge.
Ive been doing post and parcel logistics for 13 years now.
Nobody gives a shit what excuses they give; it’s outrageous regardless.
Ive been doing post and parcel logistics for 13 years now.
You’re hoping we’ll think you’re authoritative, but you’re really just confessing that you’ve lost objectivity.
We tried to deliver your package but you were dead. We have imprisoned your widow and charged your children 100 currency units. This quality service announcement was brought to you by Freedom Corp™️ — we’re all family at Freedom Corp™️
Yeah in what world do you need to pay to get your parcel delivered ???
Honestly, its not the cost of delivery. Its that the delivery driver is working at 1:43 am, and that a charge is levied for not being available at this time. Not everyone sleeps at night, but with no warning, I have to reschedule my life to be at my desk at 2am for something I bought? Even if this were delivered to a home address - ringing the doorbell at 2am is shitty.
I doubt they actually attempted the delivery at this time. I’ve had multiple evri drivers mark that they attempted delivery and no one was in when I have been there waiting for them to knock.
Trash company, trash employees.
Simping for awful companies with awful business practices is one of the weirdest things to come out of the internet.
Who exactly is doing that?
I mean the sender already did, right?
Check out the URL - is this not a phishing scam?
Don’t forget to tip!
parcel-postcode.com? They’re calling you “Evri Member Service” in the salutation?
My brother in Christ this is a scam email. Do not give them your credit card information.
aboringdistopia is just like US citizens complaining about their country imo
Not the US, and not complaining about the country. I agree with @theskyisfalling the driver probably just posted that they had tried to meet quotes or whatever, but the business mechanism that tries to trick you into paying a small amount is a feature not a bug. Whatever way you look at it, it’s a dark pattern that skims money.
Nothing about this seems American. You high?