Words can’t describe the inner joy I felt making that call to cancel after I had Google Fiber installed. “No sir, there is no package or temporary deal you can offer me that’s going to change the outcome of this conversation.”
So ISP CSRs get commission? I assume they don’t, in which case they were probably super relieved. I work in a customer service call centre and I vastly prefer those outright cancellation calls to anything with strings attached because it’s less work for me, though in my case the company lets me just process the cancellation outright with minimal groveling.
Words can’t describe the inner joy I felt making that call to cancel after I had Google Fiber installed. “No sir, there is no package or temporary deal you can offer me that’s going to change the outcome of this conversation.”
wait til you realize the largest ad-tech company in the world is now your ISP tho
So ISP CSRs get commission? I assume they don’t, in which case they were probably super relieved. I work in a customer service call centre and I vastly prefer those outright cancellation calls to anything with strings attached because it’s less work for me, though in my case the company lets me just process the cancellation outright with minimal groveling.