• rtxn@lemmy.world
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    9 hours ago

    consumers

    This is very much a pet peeve, but be careful about how you use “consumer” versus “customer”. They each imply completely different power dynamics.

      • rtxn@lemmy.world
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        6 hours ago

        Maybe some people, who are an ocean away from me, have been gaslit into thinking they can’t be anything other than consumers. I know it can be difficult to grasp the concept, but you can refuse a service if the terms are unacceptable. It is possible to go into a transaction with open eyes and full knowledge of the rights granted to you by law and responsibilities demanded of you by the contract.

        That’s why I say “customer”. It’s a reminder to myself that I should demand equitable treatment, even if the chances are slim unless the courts get involved. You don’t have to jump into the meat grinder willingly.

    • warm@kbin.earth
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      9 hours ago

      It’s very much consumer these days, people buy literally anything marketed to them.

        • warm@kbin.earth
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          5 hours ago

          I like to think I hold myself to a higher standard or at least just a standard. General consumption, I’m not sure, but for video games, people standards have dropped significantly, the masses accept a lot of bullshit and even defend it.