• Railcar8095@lemmy.world
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    8 hours ago

    A decade ago my company was selling some “ML classification” service for service request calls, which in fact was 200 people in India being paid low wages even for India to do that 10 hours a day.

    They were replaced by a simple neural network and I see they advertise now advanced AI agents, which I’m pretty sure are again 200 people in India