My partner got a chicken salad from a local co-op we love, but into a chicken piece, and it was pink and shiny on the inside. They brought it back and showed a clerk who was MORTIFIED. My partner wasn’t mad or anything, just a little worried about getting sick (which didn’t happen, thankfully!) and the co-op immediately took all of their chicken salad packs and threw them away. We didn’t even ask for a refund but we got a refund anyway.
My partner got a chicken salad from a local co-op we love, but into a chicken piece, and it was pink and shiny on the inside. They brought it back and showed a clerk who was MORTIFIED. My partner wasn’t mad or anything, just a little worried about getting sick (which didn’t happen, thankfully!) and the co-op immediately took all of their chicken salad packs and threw them away. We didn’t even ask for a refund but we got a refund anyway.
Sounds like they know how to keep customers. Seeing that would make me trust them a lot more
Or avoid lawsuits.