This has become all too common strong here, so now every time one of the restaurants I used to frequent does this I follow a 4 step process. 1 tell the manager what the next steps will be and they can avoid them by removing the fee, permanently, not just this one time. 2 a detailed 1-star review on any app I can, at least Google Maps and Yelp. 3 me and my family of 4 never returning. 4 a ban from the non-profit I’m involved in that does monthly “family dine out nights” with local business in exchange for a cut of their profits, this represents dozens to more than a hundred families of lost business.
I’m one person, and alone these steps probably mean very little to this business. But if even a quarter of their customers do the same, that policy will change. I’m sure I sound like the male version of a Karen to them, but I don’t make a scene, just vote with my dollar and encourage as many people as I can to do the same, while making sure the business knows exactly why.
So far one of the dozen or so places that did this dropped the policy, so they get my business again, at least they’re a possibility on the rare nights we can afford to eat out anymore.
I think an important thing to remember when doing something like this is to remain calm. If you’re excited or angry it can lead to more confrontation, just keep it matter of fact if X then Y & follow through.
This has become all too common strong here, so now every time one of the restaurants I used to frequent does this I follow a 4 step process. 1 tell the manager what the next steps will be and they can avoid them by removing the fee, permanently, not just this one time. 2 a detailed 1-star review on any app I can, at least Google Maps and Yelp. 3 me and my family of 4 never returning. 4 a ban from the non-profit I’m involved in that does monthly “family dine out nights” with local business in exchange for a cut of their profits, this represents dozens to more than a hundred families of lost business.
I’m one person, and alone these steps probably mean very little to this business. But if even a quarter of their customers do the same, that policy will change. I’m sure I sound like the male version of a Karen to them, but I don’t make a scene, just vote with my dollar and encourage as many people as I can to do the same, while making sure the business knows exactly why.
So far one of the dozen or so places that did this dropped the policy, so they get my business again, at least they’re a possibility on the rare nights we can afford to eat out anymore.
I think an important thing to remember when doing something like this is to remain calm. If you’re excited or angry it can lead to more confrontation, just keep it matter of fact if X then Y & follow through.