While I would say the way you worded things was way too unprofessional (I had a similar experience on a different instance I used), I would also mention that it was nothing too controversial. Hey, at least the EU went ahead and at least did something about the labeling trick called lying.
However, this was 100% BPR for me. Some say YDI, but I don’t. The compromise for me is that ESH in this instance.
While I would say the way you worded things was way too unprofessional (I had a similar experience on a different instance I used), I would also mention that it was nothing too controversial. Hey, at least the EU went ahead and at least did something about the labeling trick called lying.
However, this was 100% BPR for me. Some say YDI, but I don’t. The compromise for me is that ESH in this instance.