And it still performed atrociously! Also, they quickly gave up on the automation part and they’re all just regular grocery stores now.
The problem was the same with every single hardware project - all failed, naturally - Amazon had attempted without the help of their Lab126 skunkworks (later changed to the “devices org,” and now just a shell of what it once was): it was critically mismanaged by people who thought their egos mattered more than technology, and whose experience was only with pushing website updates and harassing employees, not shipping finished products.
And it still performed atrociously! Also, they quickly gave up on the automation part and they’re all just regular grocery stores now.
The problem was the same with every single hardware project - all failed, naturally - Amazon had attempted without the help of their Lab126 skunkworks (later changed to the “devices org,” and now just a shell of what it once was): it was critically mismanaged by people who thought their egos mattered more than technology, and whose experience was only with pushing website updates and harassing employees, not shipping finished products.