The US lacks even the most basic consumer protections it seems.
In Australia, companies still try to give you the run around, but I am extremely confident this wouldn’t fly here. Even though I’m not a lawyer.
If you literally can’t get a hold of them, they’re breaking Australian Consumer Law, that’s a slam dunk to charge back the card and dare them to take you to your state’s relevant tribunal that hears cases like this. It costs either like $70 to file, you can represent yourself easily, and if you’re low-income, it’s literally free.
They don’t want to waste money on fighting you. If you’re confident you’re clearly in the right, it’s very easy to get a company to back down.
This is a great time to remind everyone to take photos before and after getting a rental car, because otherwise it’s your word against them.
The US lacks even the most basic consumer protections it seems.
In Australia, companies still try to give you the run around, but I am extremely confident this wouldn’t fly here. Even though I’m not a lawyer.
If you literally can’t get a hold of them, they’re breaking Australian Consumer Law, that’s a slam dunk to charge back the card and dare them to take you to your state’s relevant tribunal that hears cases like this. It costs either like $70 to file, you can represent yourself easily, and if you’re low-income, it’s literally free.
They don’t want to waste money on fighting you. If you’re confident you’re clearly in the right, it’s very easy to get a company to back down.
This is a great time to remind everyone to take photos before and after getting a rental car, because otherwise it’s your word against them.