Guests report getting billed hundreds of dollars for smoking, based on the readings of an “algorithmic” smoke detector. The sensor manufacturer markets its product as a way for hotels to unlock new revenue streams.
Guests report getting billed hundreds of dollars for smoking, based on the readings of an “algorithmic” smoke detector. The sensor manufacturer markets its product as a way for hotels to unlock new revenue streams.
The article is about a Hyatt not a Hilton?
The other linked article is about a Hilton that’s doing the same thing.
Gotcha; I had read the primary thread but then presumed the other article was about the exact same series of incidents. Thanks!