Microsoft shares $500M in AI savings internally days after cutting 9,000 jobs | TechCrunch
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Microsoft’s chief commercial officer Judson Althoff noted AI has been so useful that Microsoft was able to save more than $500 million last year in its call center alone.

Microsoft’s chief commercial officer Judson Althoff noted AI has been so useful that Microsoft was able to save more than $500 million last year in its call center alone.

  • cabbage@piefed.socialEnglish
    171·
    4 days ago

    If they continue like this, their customers will be so fed up with them that they can lay off the entire customer-facing part of the company within a few years! Imagine how much money they can save once they don’t have to deal with customers any more. Finally the AI innovation department will be able to focus fully on their work.