• fuckwit_mcbumcrumble@lemmy.dbzer0.com
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    18 hours ago

    This is really an attempt on clarity and providing better information and allowing us and customers to really get to what the core of the issue is so we can fix it faster,

    How is this making it faster? Does removing the frowny face really speed up people understanding the problem?

    • the_crotch@sh.itjust.works
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      18 hours ago

      Yeah, this. It has all the same information but doesn’t include the QR code that would send you to a useless KB article about the stop code