David Gerard@awful.systemsM to

TechTakes@awful.systemsEnglish · 1 month ago

Verizon’s new AI chatbot — customer disservice

pivot-to-ai.com

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Verizon’s new AI chatbot — customer disservice

pivot-to-ai.com

David Gerard@awful.systemsM to

TechTakes@awful.systemsEnglish · 1 month ago

Much beloved US phone company Verizon has updated its My Verizon app to include 24/7 customer service from AI! It’s got a chatbot based on Google Gemini. [Verizon] Verizon tells The Verge: [Verge] …

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@Delta_V @dgerard “neigh” o_O

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