• Kialdadial@iusearchlinux.fyi
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    2 years ago

    The average consumer either doesn’t go to the manufacturer site or doesn’t care enough to look into alternatives. They want something that gets their school/work done.

    As some in the IT field who regularly deals with people that have a 4+ year degree and then tell me they are “tech illiterate” is astounding.

    In the past they were hand held so much that the previous techs had a password book of everyone’s password for multiple applications.

    Luckily with a lot of pushback from our current members about how insecure and dangerous that is that has changed, but we still have users even after 3 years since the change message us through a depreciated system asking for their password.

    • Ziglin (it/they)@lemmy.world
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      2 years ago

      The average consumer either doesn’t go to the manufacturer site Where does the average consumer get their computer then? Also I do know a few people using lubuntu instead of windows on their laptops.

      • Kialdadial@iusearchlinux.fyi
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        2 years ago

        Knowing a few people running lubuntu doesn’t make it an average. That is just a personal bias.

        From experience almost all the computers I serviced over the last few years were either bought at Walmart, Best buy or Amazon that could also be a bias, but it spans over multiple cities with a good hundred clients The only time I started to see computers that were consistently bought from the manufacturer is in a business environment. But the specific one I’m in doesn’t support Linux at all within production.