Apologies, I had a lapse in sanity. All hail GabeN! My favorite part about companies is that they’re our friends.

  • LettucePrey@lemm.eeOP
    link
    fedilink
    English
    arrow-up
    1
    arrow-down
    21
    ·
    1 day ago

    why would you demand an additional 12 month “guarantee” on the repair

    It is fairly typical in the automotive world, especially collision shops.

    • FooBarrington@lemmy.world
      link
      fedilink
      arrow-up
      3
      arrow-down
      7
      ·
      1 day ago

      It’s also fairly reasonable in my eyes. Is Valve not confident their repair will actually work & last those 12 months at least?

      • voracitude@lemmy.world
        link
        fedilink
        arrow-up
        5
        arrow-down
        1
        ·
        19 hours ago

        If you’ve ever fixed an issue with the family PC, and then had a relative call 6 months later because “what did you do, it’s broken”, you’d understand exactly why warranty isn’t offered on warranty repairs.

          • voracitude@lemmy.world
            link
            fedilink
            arrow-up
            6
            arrow-down
            1
            ·
            18 hours ago

            You’re the one saying it’s reasonable to expect a reset of the warranty on every repair. I just said why that’s not reasonable; your follow-up here makes no sense.

            • FooBarrington@lemmy.world
              link
              fedilink
              arrow-up
              1
              arrow-down
              2
              ·
              18 hours ago

              How does it not make sense? They already give a warranty for the repair (which you seem to think is unreasonable). At this point we’re only discussing the length of the warranty.