Ok first let me state I thank everyone for all the help over these last 7+ months. I’m on my final item ( I think ) to be fully on Linux. If I can get this working I’ll wipe windows 10 from my pc and just be using Linux. So here’s hoping someone can help me on this problem.

It’s not so much of a MAJOR issue but more of an annoyance.

If I go to Document Scanner in Linux Mint 22.1 I can click the scan button. The scanner will active and scan the document putting it into a pdf or picture. No issues there, so I know the computer can see the scanner. I can also print to the printer. (Should note that the scanner is a scanner/copier)

So the system works in that direction.

If I go to the scanner and using the controls on the front of the scanner and hit scan it will say “No PC Found”. So it’s (in my opinion) a driver issue. I believe the linux system isn’t announcing to the network that “hey I’m here and ready”. Could be easily wrong there.

I went to the bother printer web site where thankfully they have actual linux drivers.

brother linux site

I downloaded the Printer drivers from there. I also downloaded the scanner drivers. Also the Scan-key-tool 64bit drivers.

I can’t remember where I found it, and I tried looking in my history but sadly no luck.

But I do remember a post that asked what the output of

brscan-skey

and

brscan-skey -t

when I type them into the terminal I get no real result, it just looks like

andrew@linux:~$ brscan-skey

andrew@linux:~$ brscan-skey -t

so no real output there but sadly I can’t remember why it was important or even where the webpage was at… but at least you have the output of the commands.

I’m pretty sure that it’s just something simple that I’m missing.

Oh yes, I also turned the firewall in Linux Mint off. Just in case there was an issue there, but no luck. To turn it off what I did was bring up the GUI for the firewall and click the slider / button next to Status. Normally it as a check mark and I set it so the shield is just greyed out.

If you need me to run a command to check something or need more info, please ask.

The printer/scanner is wirelessly connected to the router.

Thank you

  • coolmojo@lemmy.world
    2·
    1 day ago

    I do not own this device nor have any experience with it. Quick google showed that you have to use the brsaneconfig4 command to set up the scanner. Something along the lines of

    sudo brsaneconfig4 -a name=MFC-Model model=MFC-Model ip=192.168.xx.xx

    Replace MFC-Model with your actual model name and 192.168.xx.xx with the IP address of your scanner

    Hope this helps.

  • leadore@lemmy.world
    1·
    1 day ago

    I have a Brother printer/scanner and have looked at their website for the drivers, but never bothered to download or install them since I haven’t needed them (so far).

    If you got no output from those commands, maybe they did not get installed? Try entering the command

    which brscan-skey

    and it should tell you the path to where it is installed, or return no output if it is not installed.

    I see on the page you linked there is the link to the scanner driver and there is also a link to the Scan Key Tool that it says allows scanning by pressing the button. Did you also install that?

    • andrewta@lemmy.worldOP
      1·
      1 day ago

      andrew@linux:~$ which brscan-skey

      /usr/local/bin/brscan-skey

      is the result for which brscan-skey

      i’m a little confused by what you typed after that. if the above command gives a result of where it’s installed, wouldn’t that mean it is installed?

      maybe i’m missing something there.

      edit: i just discovered a typo in my original post it says

      brscan-skey -l

      not -t

      but the end result is exactly the same

      andrew@linux:~$ brscan-skey

      andrew@linux:~$ brscan-skey -l

      (here is one extra return carriage in the terminal window

      andrew@linux:~$

      • leadore@lemmy.world
        1·
        23 hours ago

        I was just saying to use the which command to make sure you had installed the scan key tool in addition to installing the driver. Looks like you did, but it’s not detecting the device (otherwise the -l option would have listed it).