One is a hard block for phishing, ones you will never see, never be alerted of, and never be told about unless you go digging for a missing email you know should have come through.
The other is a soft block for spam. You will likely get an email about the spam being quarantined with the option to release the spam into your inbox.
If the phishing emails were shown as quarantined, you’d end up with hundreds of quarantined emails a day for anyone with a public facing name. Our CFO for instance gets the most out of anyone in the company, numbering in the thousands.
There are likely two things going on.
One is a hard block for phishing, ones you will never see, never be alerted of, and never be told about unless you go digging for a missing email you know should have come through.
The other is a soft block for spam. You will likely get an email about the spam being quarantined with the option to release the spam into your inbox.
If the phishing emails were shown as quarantined, you’d end up with hundreds of quarantined emails a day for anyone with a public facing name. Our CFO for instance gets the most out of anyone in the company, numbering in the thousands.
This is a good explanation. I can see how a multi-tiered approach like this makes sense, particularly for those most public-facing. Thanks.