The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.
The ad and the linked terms don’t say anything about the deal being available only for new customers and accounts. It’s the lack of transparency that really gets me.
Meh, it’s a deal to get more subscribers. I’m not mad at them for not extending it to all users. It is a little shady that they didn’t make it clear it’s for new subscribers, though. If that’s their target audience, they should make it a little more apparent.
The lack of mentioning it in the fine print is a pretty valid beef, especially given that this is the Mildly Infuriating community
Yep. If it said “for new subscribers only,” I wouldn’t have bothered trying to set it up on my lapsed to count. It’s a waste of my time and theirs and slightly sketchy.
Tbf we can’t read the fine print, that’s what the terms and conditions hyperlink is for. This is just the offer
I’m on the website looking at each of their deals. There’s no fine print that I can see except this:
The terms and conditions may involved some, but it should be visible on the deals page at least when you click through.
Spoiler alert, there’s nothing about the offer in the link.
The link is just the general terms of service. Don’t use this VPN to do illegal stuff, etc.
Literally the only way to know that this is not available to existing or previous users is to email their customer service and wait to hear back. Hence, mildly infuriating.