I just got an email about the upcoming ToS changes, reminding me that i have an account with them that i never use. Since i don’t use, need, or want my account, and i don’t agree with the last ToS update or this new one, i’d like to have my account deleted. But i can’t access it without signing into it, and i can’t sign into it without first agreeing to the ToS.
You’d think this would be as simple as going to their website and finding a support email address, but i can’t. Everything that looks potentially helpful requires signing in, and i’d rather not do that because i don’t agree with the updated contract.
So what’s a guy to do? Does anyone know where i can find a support email or phone number? Am i right in believing that it can’t possibly be legal to stop someone from ending their account with a service until after they agree to an arbitrary contract update?
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Have you tried [email protected]? That’s what they list on their website.
Thanks, i’ll try that.
Ok, it seems like that email address doesn’t exist. That’s not great. I included Tim in the same email so hopefully that works out.
I suspect if you write to [email protected] and very nicely and politely ask him to close your account because you don’t agree to the terms, his office will make that happen for you.
Thanks, i’ll try that.
The currently listed phone number is +1 919 854 0070.
